when i'm asked to update from itunes i get the screen to input my apple id and the email there is not mine the field of the email in enable. i cant change this email. it is like that since i got the mac. no one touch my mac except me. i got in to appl

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Level 1

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when i'm asked to update from itunes i get the screen to input my apple id and the

email there is not mine

the field of the email in enable. i cant change this email.

it is like that since i got the mac.

no one touch my mac except me.

i got in to apple support, i downloaded an app they recommend to finde pirate application on

the mac (FindAnyFile_1.8.8). nothing was found.

i got in to to "user and group reference" and there is my right apple id email

but again when i open the updates this strange email appears

what to do?

MacBook Pro, OS X Mavericks (10.9.3)

Posted on May 28, 2014 2:42 AM

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Answer 1

Level 9

57,562 points

Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID

maya dvash wrote:

when i'm asked to update from itunes i get the screen to input my apple id and the

email there is not mine

If necessary...

Ask to speak with the Account Security Team...

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