Cannot receive email to reset security questions

You won't be able to change your rescue email address until you can answer your questions, if you don't have access to the email account then you will need to contact Support in your country to get the questions reset.

Contacting Apple about account security : http://support.apple.com/kb/HT5699

When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

I have access to my rescue mail and to my primary email. I have check all the possible destination folder either. I tried so many times resending the email, but still the same I cannot receive the email for changing the security question I know also my security answers but It won,t process. The thing is when I tried to update my profile for example the name. I can received an email from apple. Anybody has the same problem? Thanks

If you aren't receiving the email then contact Support in your country - the link in my above post has been renamed : Contact Apple for help with Apple ID account security - Apple Support

If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

When they've been reset check that your rescue email address is spelt correctly : Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support