forget itunes password
Hey, im trying to backup my iphone 4s and itunes keep asking for a password to restore backup, and i did not made one on itunes
can anyone help
iPhone 4S, iOS 7.0.6
User profile for user:
norm123
User level:
Community Specialist
Hello ZakyKa7ky
First check to see if you have any back ups within iTunes by going to your iTunes Preferences and go to the Devices tab to see all back ups that are saved to your computer. You will also want to see if you are encrypting your back up by looking in the summary tab for that option. Check out he articles below on how to either troubleshoot the issue or backing up with iTunes or iCloud.
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Regards,
-Norm G.