Isight crashes with Mavericks 10.9.3 in MacBook Pro 5,5

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Isight crashes with Mavericks 10.9.3 in MacBook Pro 5,5

Hi guys! I have this problem with the built in isight camera in a MacBookPro 5,5 13 inch (Mid 2009).

I updated to Mavericks 10.9.3 and isight crashed. When I launch Facetime (or Skype, Photo Booth) the green led brights but the image is always black. I tried all suggestions from this post with no success.

https://discussions.apple.com/thread/5939338?start=0&tstart=0
So I did a clean install of MacOs X 10.9.3 with no success too. Finally I performed the repair permissions on disk, PRAM and SMC reset with the same result.

Can someone help me with this issue, please?

Thank you in advance.

Posted on May 28, 2014 9:53 AM

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Answer 1

EZ Jim

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May 28, 2014 11:58 AM in response to OxigenApple

http://discussions.apple.com/docs/DOC-6431

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Answer 2

OxigenApple Author

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May 28, 2014 3:11 PM in response to EZ Jim

A I said I tried to do all suggestions from that post, including http://discussions.apple.com/docs/DOC-64

Sadly, it didn't work for me.

Help, please.

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Answer 3

OxigenApple Author

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May 28, 2014 4:41 PM in response to OxigenApple

Sorry. Perharps the best section for this is Peripherals. I'll post it there.

Regards.

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Answer 4

EZ Jim

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May 29, 2014 6:48 AM in response to OxigenApple

Having already done the research and tried http://discussions.apple.com/docs/DOC-6431, including every other relevant suggestion from http://support.apple.com/kb/HT2090:

Unless you have a current backup of your Mac, make one now.

Then use the final "Troubleshooting" suggestion:

"... contact Apple or an Apple-Authorized Service Provider for service."

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Answer 5

EZ Jim

Level 7

22,590 points

May 29, 2014 6:49 AM in response to OxigenApple

OxigenApple wrote:... Perharps the best section for this is Peripherals. I'll post it there....

No need to multi-post.

Having already done the research and tried http://discussions.apple.com/docs/DOC-6431, including every other relevant suggestion from http://support.apple.com/kb/HT2090:

Unless you have a current backup of your Mac, make one now.

Then use the final "Troubleshooting" suggestion:

"... contact Apple or an Apple-Authorized Service Provider for service."

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Answer 6

OxigenApple Author

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May 29, 2014 7:27 AM in response to OxigenApple

I apollogize for multiposting. In MacOsX 10.0.2 the isight works fine.

If there's no solution for this meanwhile i'll follow using 10.9.2 and contact with apple support. Anyway if someone know how to fix it I apreciate so much the help.

Regards.

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Answer 7

EZ Jim

Level 7

22,590 points

Jun 1, 2014 8:41 AM in response to OxigenApple

OxigenApple wrote: ... In MacOsX 10.0.2 the isight works fine....

This is likely a typo. I do not think iSight is compatible with any Mac OS X version earlier than 10.2.7.

OxigenApple wrote:... meanwhile i'll follow using 10.9.2 and contact with apple support. Anyway if someone know how to fix it I apreciate so much the help...

Use the suggestions from http://discussions.apple.com/docs/DOC-6431. OS X 10.9.2 has been superceded by OS X 10.9.3. Use the latest version or simply Reinstall OS X Mavericks to be sure your OS X is up to date.

EZ Jim

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Answer 8

OxigenApple Author

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Jun 1, 2014 9:13 AM in response to EZ Jim

Sorry for the mistake:

OxigenApple wrote: ... In MacOsX 10.0.2 the isight works fine....

I meant macosx 10.9.2.

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Answer 9

OxigenApple Author

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Jun 1, 2014 9:18 AM in response to OxigenApple

Use the suggestions from http://discussions.apple.com/docs/DOC-6431. OS X 10.9.2 has been superceded by OS X 10.9.3. Use the latest version or simply Reinstall OS X Mavericks to be sure your OS X is up to date.

EZ Jim

Now I performed a clean osx 10.9.3 install again and used the suggestions from http://discussions.apple.com/docs/DOC-6431. The osx is up to date. Isight doesn't works again.

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