Email and Calendar keeps reloading

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Level 1

9 points

Email and Calendar keeps reloading

We have multiple instances of Iphone's running IOS 7 and ActiveSync to an Exchange 2010 server where every calendar entry just disappears then 10 seconds later it is back.

Email acts the same. Launch the email app and it will show no messages then all of sudden they will start downloading just like when you created the account the first time.

We have deleted and re-added the account on the Iphone we deleted the pairing of the device from the Exchange server.

The kicker is that is does not happen all the time. Our Android or Windows phones have no issues, it started doing this several weeks ago and it is happening to dozens and dozens of our phones and Ipads.

iPhone 5s, iOS 7.1.1

Posted on May 28, 2014 2:36 PM

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Answer 1

gdgmacguy

Level 7

21,891 points

May 28, 2014 3:09 PM in response to barrycuda72

OK, thanks for sharing.

Do you have a technical support question?

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Answer 2

barrycuda72 Author

Level 1

9 points

May 28, 2014 5:52 PM in response to gdgmacguy

Sorry kind of thought it was obvious that I have a problem with the calendars disappearing and I was looking for advice. This is really annoying and it is causing us to consider a move to android

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Answer 3

gdgmacguy

Level 7

21,891 points

May 28, 2014 7:19 PM in response to barrycuda72

Who's stopping you?

Perhaps if you'd like help, you should state CLEARLY and SUCCINCTLY what the problem is, the troubleshooting steps you've taken thus far and I'll bet someone will try and help you very soon. Your original posting was a narrative, and didn't ask a support question.

Threatening users on this forum to move to Android is pointless. We're users here. Not Apple. No one really cares what you do.

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Answer 4

barrycuda72 Author

Level 1

9 points

May 28, 2014 8:59 PM in response to gdgmacguy

Geez Lighten up, Francis.

I don't know what more to add, the original post has what the issue is and what troubleshooting steps we have done.

The android comment was not intended as a threat, I have 200 plus users of iPhones and iPads that are seriously considering changing.

That being said this article http://support.apple.com/kb/TS4511 seems like it might have some merit and gives me a few things to look at.

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