netflix icon missing when uploaded new ios and updated netflix

This AM I updated all my apps that required updating. These were square, facebook, 1 game, and netflix. After that I decided to update my IOS system as well ( I had a 2013 mini ) I did that. Then I decided to check the apps...everything worked except Netflix, it would not load. I dumped the app, and then re-installed it. After that it worked, but there was no app icon on the screen. The only way I could access it is through Applestore. It works now, but it has really bad pixelation. Before the picture was super sharp. OK...I call Netflix, the guy tells me to go to "low" on their picture instead of auto...it works better, but not like before. He told me that the new IOS contains a device that hides the app Icon after several installs, it is to prevent kids from uploading programs. He said I have to call Apple and have them walk me through the features to "turn off" this part of system. Anyone ? I feel like I want to just go back to my old system and old Netflix app...it worked perfectly....

iPad mini Wi-Fi + Cellular, iOS 7.1.1

Posted on May 28, 2014 3:05 PM

Reply
2 replies

May 30, 2014 12:15 PM in response to crayonbox

if you are sure that restrictions have not been turned on - go to settings, general, reset, reset home screen layout. It will put the basic icons where they were when you bought the pad, and then tack on all loaded apps. see if that brings it back.


Yes, you will lose all the re org you may have done, and will need to do that again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

netflix icon missing when uploaded new ios and updated netflix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.