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All replies
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Helpful answers
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May 30, 2014 9:32 AM in response to mebl13by jason269,Hello, mebl13.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue. Start with the section labeled If you are unable to access or play content while connected to a Wi-Fi network.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
I would also recommend making sure you router has been adjusted to the recommended settings in the article below.
Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H.
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Sep 25, 2014 10:33 PM in response to jason269by scottfrompakenham,I had the same issue, and its an easy fix.
If it gets stuck on setting date and time, press the menu button, that will open up computers and settings
Go to Settings
Go to Network
Click on Ethernet
Configure IP to Manual
in the IP Address make it 192.168.0.99 (Based on not using a Telstra Connection. Otherwise go to a computer and find out the default gateway
Subnet Mask 255.255.255.0
Router 192.168.0.1
Configure DNS to Manual (To know what this is meant to be, go into your modem setting thru browser 192.168.0.1 and click on advanced, will show it here
Enter those top numbers into it. Then accept that... and Wella.... all done
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Sep 26, 2014 5:13 AM in response to mebl13by ronwish,★HelpfulI connected the Apple TV to the internet trough Hot Spot with my Iphone
After the activation and setting the time I disconnect it from my iphone and reconnect back to my home network
Now in my home network it start to work
Ron
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Jun 1, 2015 9:58 AM in response to ronwishby franciscofromorlando,Thanks a lot! This solved my problem!
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Jun 17, 2015 5:51 AM in response to ronwishby alamri_505,After many times trying setting, the apple tv kept taking long and long time but when I used ronwish method worked for me, well done
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Jun 17, 2015 6:14 AM in response to alamri_505by lb2031,See earlier post by ronwish. I followed that and it worked for me.
If you have an iPhone create a hotspot and use that for the apple tv network, then sign in with your apple id and hopefully it all loads from there. Then go back and set the network you'll use for your apple tv. Good luck.
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Jun 21, 2015 10:51 AM in response to jason269by chazzygirl,I have restored my TV thank you for the help I am now able to get into it. When i got to sign into i cloud or i tunes I am getting the time not set! i have checked my time settings it is set to the correct time zone. please tell what i am missing
