Q: No sound for incoming imessages on my iphone4
I get no sound warning when I receive an imessage on my iphone 4. All other sound alerts work. (SMS etc). Any ideas please?
Posted on May 29, 2014 1:20 AM
Hey mocnav,
Thanks for the question. I understand that you are experiencing issues with Notifications for the messages application. The following resource may provide a solution:
iOS: Understanding notifications
http://support.apple.com/kb/HT3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
1. Verify that the app supports notifications.
2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
Also, power cycling your device may help:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
Thanks,
Matt M.
Posted on May 31, 2014 11:18 AM