starkey halo

Does any body use a pair of starkey halo ric 110

The bluetooth does not connect always easily.

Is there a trick?

iPhone 5c, iOS 7.1.1

Posted on May 29, 2014 6:26 AM

Reply
710 replies

Sep 23, 2014 1:13 PM in response to SantafeNM

Today on Facebook Starkey had posted something about the Halo and iPhone. I asked if it was compatible with iPhone 6. Let's see if I get an answer. I am so glad I couldn't upgrade until October 6. Hope it is fixed by that time.


My audiologist also told me that Apple would not release anything to Starkey until the update was made. Just not right on Apple's part when many people are depending on these devices.

Sep 23, 2014 1:43 PM in response to patstarkey

so i decide to go to a movie. I put in HAs. They show in iphone, but I try streaming a podcast. One ear only. O.K. so I'll try a new battery in the left one which is the one that cut out. It comes in. Get in car (its raining so can't ride my motorcycle without geat hassle) and I'm not half mile before left streming cuts out again. Get to movie and the HAs keep getting unbalanced. Trile click and rebalance. Even try changing from normal to auditorium and back and still unbalance volume which I didn't want.


Get out of movie and try streaming and still no left ear. Try shutting down hone and restart. SInce then I have gone through process a dozen times and no luck. Only the right aid is showing on the phone. Left is on. Just can't adjust.


I testing these and while I like them, I'm not happy being a technology guenea pig. I think I'll go back to the old ones until someone can tell me these things just work. I can't afford $7,000 for somethign that does not work as advertised.

Sep 23, 2014 1:59 PM in response to Cmjabo

I was actually in Minnesota at Starkey's headquarters on Sept. 12th having my Halos made. They did tell me not to upgrade to iOS 8 or the iPhone 6 until they said it was good to go. They were waiting for the release of the phones on the 19th, just like the rest of the world. I was surprised that they didn't get a pre-release version. It seems like some media people did so they could post reviews, I might be wrong about that, maybe they got them on the 19th. You would think that at the very least a beta version of iOS 8 would have been released to app developers of this nature.

I asked on the Starkey Hearing facebook the other day, the responded first that there were issues and to wait they were working on it. Then 4 or 5 hours later they said they were compatible. Since that time many people on here have said it isn't true. My rock and hard place is my iPhone 5 is junk. I am depending on a battery case and an 10,000 mgh external pack to keep it charged when I am not near a wall outlet. I have until October 19th to send my 5 back in for buyback Credit. I hope they get it worked out before then. In the meantime I am holding tight with the 5 anxiously awaiting someone to have good things to say about the 6 and Halos.

I can't get the link you posted to work SantefeNM.

Sep 23, 2014 3:47 PM in response to LanB22

No, you do NOT need cell service on the iPad to answer calls on it to your iPhone. It just needs:

1. To be logged in to the same Apple ID.

2. To be connected to the same Wi-Fi network

3. Both devices need to have iOS 8.


Here's what happens: Your phone rings. A half second later, your iPad is also ringing. You can answer either.


Behind the scenes, the iPhone and iPad are talking to each other via Wi-Fi. CONTINUITY provides the link. If you answer on the iPad, it is actually sending your voice TO the iPhone via Wi-Fi, and the iPhone is talking to your carrier.


When OS X 10.10 Yosemite comes out, the same thing will happen with your computer. You'll be able to use your Mac as a speaker phone.


Not related to THIS question, my iPhone got corrupted and wouldn't talk Bluetooth. It wouldn't work after a RESTORE either, so I did a SOFTWARE RESET, erasing the phone, and set it up AS A NEW PHONE. Now it is working again.

Sep 23, 2014 5:49 PM in response to dogsitter

Correct From the Stakey Manual "To access the native iOS hearing aid controls, triple-click the Home button on your phone. From this screen you can adjust the volume, select memory or use your phone as a remote microphone" and "Right Volume/Left Volume allows you to increase and decrease volume on each device individually." but iTunes and phone volumes are maxed out and the volume heard streaming or wihen used as a phone is very weak.

Sep 23, 2014 8:46 PM in response to patstarkey

I have been wearing hearing aids over 55 years. Biggest complaint I have about hearing aids is using the phone. I've miss a lot while listening phone conversions to the point I do not want to talk to people on the phone. I got Halo i110 about 6 weeks ago. I can now hear clearly for first time in my life using iPhone, with the sound coming directly to both hearing aids. It's great. During the past 6 weeks I have experienced some issues. The original batteries from manufacturer lasted around 4 days. Then I bought a pack of batteries from Target. First battery lasted only 1 day. The rest of the pack lasted only up to 3 days. I decided to order RayOVac Pro-Line Advance batteries over the internet. First battery lasted 5 days, second lasted 6 days. I also noticed that some of my connectivity and sound issues were due to poor batteries. When issues come up, I first check the batteries. Sure enough one or both batteries show low power. I experience 2 types of sound issues. One is when I turn on iTunes or Podcast, the sound going to my hearing aids sounds like an old fashion cassette player running that reached the end of the tape, but failed to turn off. Kind of a grinding noise. This has happened 5 times in past 6 weeks. My solution is to power off the iPhone, then turn it back on. Seems to reconnect every time. Second issue is I hear a static sound going to only 1 aid, while other aid is working find. I found this issue is due to low battery. Solution, change battery on hearing aid. I very seldom loose connection between my Halo aids and iPhone, mainly because the iPhone is always with me, in my pocket. When I do lose connection, which occurs few times per week, solution is to power off the iPhone, then turn the iPhone back up. Last week, using the premium batteries, was first week that I did not have any connectivity issues. I did have a problem setting up my Halo aids with my iPad. That is because I did not know that I needed to turn off the blue tooth on my iPhone before pairing to iPad. I finally got the iPad to connect to Halo aids tonight. I noticed iPad has a new feature with iOS 8 called Handoff which will allow you to use your hearing aids with any iOS device that is on the same wifi network and iCloud account without having to pair up to the hearing aids. If anyone know how that works, please let me know.

Sep 23, 2014 9:14 PM in response to jchuebee

You asked: " I noticed iPad has a new feature with iOS 8 called Handoff which will allow you to use your hearing aids with any iOS device that is on the same wifi network and iCloud account without having to pair up to the hearing aids. If anyone know how that works, please let me know."


Yes. Your iDevices (and your MAC, when Yosemite is released in about a month) are "aware" of each other when in proximity and on the same Wi-Fi network. If your aids are paired to your iPhone, but you start a session with audio on your iPad (or Mac, under Yosemite) the audio will attempt to go Wi-Fi to your iPhone, then Bluetooth to your aids.


And it works the other way too. If you receive a call, your iPad (or your Mac, under Yosemite) will offer to pick up the call too! YOU THEN CHOOSE which device (iPhone, iPad, Mac) to answer the call on.


I've been using it and it works well.


This evening I watched 3 TV programs on my iPad (NCIS, NCIS New Orleans, and Person of Interest) streaming to my hearing aids. With the iPad just 40 cM from my nose, it was like watching a wall-to-wall TV, and I got the sound right over my hearing aids in stereo. The TV app that runs on my iPad is TabloTV.


So thats how it works. Well.

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