Need help with the headphones

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Level 1

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Need help with the headphones

Im Facing quite some prob with the headphones recently.. i dnt knw why but there is lot of scratching noise coming from the stock headphones of my ipod 5g.
I have a feeling it might be because of dust which might have gone into it while i was driving. but i dnt knw i tried using other headphones and they work just fine.
Is there anyway to get them to work again. it been only 1 month since i bought them. dint expect this to happen.

Plz help...
Thanks ..

AMD, Windows XP Pro, ipod 5g.

Posted on Sep 6, 2006 12:01 AM

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Answer 1

Best reply

jbrictor

Level 2

440 points

Sep 6, 2006 12:15 AM in response to axavier

you'd be better off with a different set of earphones anyway, as you can see, the stock ones are crap. i'm sure there is no way to fix them.

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Answer 2

djyabis

Level 1

0 points

Sep 6, 2006 7:16 AM in response to jbrictor

you mean the headphone issued with our ipods are not of good quality and jus generic? 'coz the other end of my headphone stopped working today. and im ****** off that i can only hear sounds from one end of it. i wonder if this is covered by the warranty. is it? do they replace the headphone? thanks!

P.S. my ipod is 3 months old by the way.

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Answer 3

jbrictor

Level 2

440 points

Sep 6, 2006 7:20 AM in response to djyabis

you could take them back where you bought the ipod and see if they'll exchange them, but you'll just be getting another crappy set of earphones. buy a new set and you'll be happy you did, you can hear the difference.

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Answer 4

Chris CA

Level 10

82,434 points

Sep 6, 2006 7:25 AM in response to axavier

Headphones are covered under the iPod one year waranty.
http://depot.info.apple.com/ipod/

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Answer 5

Russ29

Level 1

25 points

Sep 6, 2006 7:27 AM in response to jbrictor

I've never used the supplied ear buds, I find ear buds generally uncomfortable. I was using a pair of Phillips headphones I had.

But...I just bought a pair of Sennheiser PX100 headphones and my iPod sounds like a different machine. Highly recommended

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Answer 6

djyabis

Level 1

0 points

Sep 6, 2006 7:34 AM in response to Chris CA

what brand of headphone do you suggest? can i plug in other headphones that are not made by apple? right now, i dont have a budget for a new set of headphones but i can spare a few bucks if its below 20 dollars. thanks.

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Answer 7

Chris CA

Level 10

82,434 points

Sep 6, 2006 7:43 AM in response to djyabis

can i plug in other headphones that are not made by apple?
Yes, any headphones with a 3.5mm plug will do fine.
You can get the Apple headphones replaced under warranty (see above). Probably the preferred option, since you cannot afford much, might as well get them replaced for nothing.

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Answer 8

djyabis

Level 1

0 points

Sep 6, 2006 7:50 AM in response to Chris CA

i'm from the philippines, by the way, and i don't know where my dad bought my ipod and we already dont know where we placed the receipt. should i go to the apple center here for replacement? is that the right way to do it? or is it the distributor's job to replace it? how do i use the warranty without the receipt? how can i prove that it was bought last may this year and still under warranty?

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Answer 9

Chris CA

Level 10

82,434 points

Sep 6, 2006 8:04 AM in response to djyabis

Go here -> http://www.apple.com/support/
and put your serial number in box towards the bottom right of teh screen to see the warranty date.

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Answer 10

axavier Author

Level 1

0 points

Sep 6, 2006 8:24 AM in response to Chris CA

i knw i can get it replace, but the problem is i bought it in california when i was in US and now am in India where apple does not have its own branch.. so how to get it replaced ? moreover i have seen that the problem is comin from plastic speaker ( the one attached to the magnet, the which vibrates.).. i think it got disturbed due to wind and got deformed.. so i just blew air on it and it improved... anyway is there anyway i can get it replaced now dat am in india?

Thanks a ton for the help!

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Answer 11

Chris CA

Level 10

82,434 points

Sep 6, 2006 8:41 AM in response to axavier

Contact Apple directly
India - Apple Computer International Ltd.
5/F Du Parc Trinity
17 Mahatma Gandhi Road
Bangalore 560-001
Tel: (91 80) 2555 0575
Fax: (91 80) 2555 0660
Web:

or your local Apple Authorized Service Provider
http://www.asia.apple.com/buy/reseller/service.html

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Answer 12

KA'CB

Level 1

0 points

Sep 14, 2006 7:37 PM in response to axavier

Quick question. I'm going to send in my earphones to get replaced. Does anyone know if I'll get the same type or will I get the newer earphones?

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