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All replies
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Helpful answers
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May 30, 2014 5:18 PM in response to skywalker77by diesel vdub,The only reason for it to show up would be to restore if the device is connected via microUSB.
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May 31, 2014 1:59 PM in response to diesel vdubby aldo64,Does it need to be connected to power supply if its connected to macpro via micro USB?
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May 31, 2014 2:04 PM in response to aldo64by vazandrew,You need to disconnect all cables, if you have a 3rd gen then you would reconnect power
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
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May 31, 2014 2:09 PM in response to vazandrewby aldo64,its 2nd generation. would all software updates be deleted with the factory restore?
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May 31, 2014 2:11 PM in response to aldo64by vazandrew,Then it would just be the micro usb connected. It will load the latest firmware
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May 31, 2014 2:25 PM in response to vazandrewby aldo64,I tried with several micro USB cables and still don't see it in iTunes? Could it be that I have the 3rd generation and not knowing it! How could I confirm that is not a 3rd generation?
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May 31, 2014 2:38 PM in response to vazandrewby aldo64,Thanks for the link. It appears that I have 3rd generation Apple TV. Does this mean I have to connect it to my MacPro using microUSB and connect it to the power supply?
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