Apple devices not detected in Windows 8.1

Hey!

Had same problem... Follow these steps and it fixes it 🙂

• Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.
• Click "Browse my computer for driver software."
• Click "Let me pick from a list of device drivers on my computer."
• Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
• In the "Install from Disk" dialog, click the Browse button.
• Use this window to navigate to the following folder:
  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
• Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
• Click OK in the "Install from Disk" dialog.
• Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

Excellent and thanks for the "spot on" tip! I only wish I had found it before bringing up a different compter to re-sync my Apple mobile products, which of course meant I had to rebuild my libraries on that system. 😟

On Windows 8.1 64 bit I did find the steps to be a little different from what Steven outlined and for those less compfortable with technology I thought I would include a version edited for Windows 8.1 64 bit specifically.

Connect You Apple Mobile device to the PC with iTunes.

In the PC's Device Manager expand the "Portable Devices" entry.

Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose "Update Driver Software" from the shortcut menu.

Choose the option to "Browse my computer for driver software" and browse to: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers and highlight that folder for the driver update.

Click "OK" then "Next" and your Apple mobile device should now be rocognized (verify this in iTunes)

Repeat for any other Apple mobile dvices synced on this computer.

All credit to Steven, however!

I should have included that if you installed 32 bit iTunes on a Windows 8.1 64 bit system, then you would navigate/browse to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.