Q: I recently upgraded from Snow Leopard to Mavericks and my Mac is painfully slow and web pages often don't load on the first try.&n ... more
-
Jun 1, 2014 1:26 PMby petermac87,etresoft a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
http://www.etresoft.com/etrecheck
Pete
-
Jun 1, 2014 1:38 PMby Drew Reece,HelpfulThat's what the Apple spec page says…
http://support.apple.com/kb/SP577
…but there usually are larger modules that get released after the initial production. If you search around you'll see that it's possible to run it with more.
If you are unsure search the 'model name and 8GB RAM' for users who have done the same, it has worked in my experience of buying RAM from Kingston or Crucial.
-
Jun 1, 2014 1:43 PMby imsomebody,Thanks. Here are the results. I bolded and italicized the two issues that were highlighted - the 2 GB RAM and a User Agent:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
EtreCheck version: 1.9.11 (43) - report generated June 1, 2014 at 1:38:27 PM MST
Hardware Information:
Mac mini (Late 2009)
Mac mini - model: Macmini3,1
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:31:15
Disk Information:
Hitachi HTS543216L9SA02 disk0 : (160.04 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 159.18 GB (111.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Macally Peripherals Macally ECOMouse
Apple Inc. iPod
Hitachi GST SimpleDrive mini 320.07 GB
EFI (disk1s1) <not mounted>: 209.7 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 319.73 GB (201.43 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.lexmark.bmlaunchd.plist Support
[loaded] com.lexmark.lexnetlaunchd.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[loaded] uk.co.markallan.clamxav.clamscan.plist Support
[loaded] uk.co.markallan.clamxav.freshclam.plist Support
User Login Items:
iTunesHelper
ConnectService
Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
CouponPrinter-FireFox: Version: Version 1.1.5
Silverlight: Version: 4.0.51204.0 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
DirectorShockwave: Version: 11.5.7r609 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 148.25 GB Disk used: 44.49 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 297.77 GB
Total number of backups: 184
Oldest backup: 2010-11-18 18:06:24 +0000
Last backup: 2014-06-01 19:46:42 +0000
Size of backup disk: Adequate
Backup size 297.77 GB > (Disk used 44.49 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% ConnectService
0% Google Chrome
0% ocspd
0% Microsoft Word
Top Processes by Memory:
88 MB iTunes
76 MB Google Chrome
57 MB WindowServer
51 MB Microsoft Word
43 MB Google Chrome Helper
Virtual Memory Information:
24 MB Free RAM
572 MB Active RAM
553 MB Inactive RAM
300 MB Wired RAM
3.07 GB Page-ins
243 MB Page-outs
-
Jun 1, 2014 2:34 PMby Drew Reece,[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
That is an old .Mac background job & should be harmless, however you may as well delete the file which should be inside ~/Library/LaunchAgents. Use the Finder's Go menu > Go to Folder… to open that hidden Folder and delete the com.apple.CSConfigDo…plist
Do you really have no kernel extensions installed or did you edit those out?
Have you updated ClamX AV recently? Launch the app & make sure it has the latest definitions & is up to date.
I'd also work out what Lexmark software you have installed… it needs to be up to date.
[loaded] com.lexmark.lexnetlaunchd.plist
[loaded] com.lexmark.bmlaunchd.plist
What is ConnectService? It runs inside your user account (System Peferences > Users & groups, select your account, Login items tab).
I would also consider removing all those internet plugins - are they all needed & up to date? They should be installed in /Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/. These can effect Safari's perfomance.
As you can see the RAM has used some 'disk swap'…
243 MB Page-outs
That is the same as the 'Swap used' figure in Activity Monitor, it means your RAM was full at some point and the internal disk needed to be used to store RAM - more RAM will help with this
-
Jun 1, 2014 3:27 PMby imsomebody,Thanks. I had a feeling RAM would help. My Lexmark printer is going to be replaced, soon - it's falling apart. I don't know what ConnectService is - it might belong to my ISP. ClamX has been updated about 2 weeks ago. I rarely use Safari - I prefer Chrome. Thank you so much. Oh, and I didn't edit out kernel extensions. I don't know why I don't have any.
-
Jun 1, 2014 3:35 PMby MadMacs0,A few minor issues that probably have nothing to do with speed are some out-dated Internet Plug-Ins that I recognize immediately:
Internet Plug-ins:
Silverlight: Version: 4.0.51204.0 Support
AdobePDFViewer: Version: 9.5.5 Support
DirectorShockwave: Version: 11.5.7r609 Support
SilverLight is old and at least the v5.3 update involved a security issue of some sort.
AdobePDFViewer should be at v11 now.
Why You Should Ditch Adobe Shockwave
This leads me to believe you probably have other out-of-date and Mavericks incompatible software on your computer.
