ipod nano 7gen: connected but won't sync

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ipod nano 7gen: connected but won't sync

iPod nano 7th gen had over 100 CDs on it. Over 6GB space free. Added 2 new CDs to iTunes. They will play in iTunes but will not sync to iPod. iTunes Summary shows iPod and will eject. (Nano goes from connected to ok to disconnect.) Ran iTunes diags. Device connect test passed, shows iPod. Device sync test failed, says no iPod found.

Did Restore from iTunes to wipe content on iPod nano. This worked. Nano now has no music.

Did sync in iTunes. Nano screen showed rotating sync icon - for only a few seconds, then went back to "connected". Disconnected. Still NO music on iPod.

iTunes says nano has latest software.

Help please!

iPod nano, Windows 7

Posted on Jun 1, 2014 11:36 AM

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Answer 1

Jun 1, 2014 5:19 PM in response to benmensch

I to have this problem. The cd I added plays find in intunes,but will not sync to my ipod. I am not getting any error messages and itunes advises me "ipod sync is complete". Right before I added the cd to intunes I downloaded the new itunes update and was wondering if that might have anything to do with it?

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Answer 2

Jun 2, 2014 10:14 AM in response to Sgt. Peppers

I was finally able to sync new music by following this link.http://support.apple.com/kb/ht1535

I don't like this method, but it is the only way I have been able to add new content to my ipod.

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Answer 3

benmensch Author

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Jun 2, 2014 3:30 PM in response to Sgt. Peppers

@Sgt. Peppers, thanks for the tip. I will keep that in mind.

To add new content to my iPod, I uninstalled iTunes v2.2.3 and reinstalled v10.7.0.21. Then it complained that my itl file was from a newer version. I had to point iTunes at the folders from which I wanted content. PITA, but I got the music I wanted into the iPod.

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