7 Replies Latest reply: Sep 7, 2006 7:42 PM by Charles Meitin
btyo462 Level 1 (0 points)
Hello all. I recently bought a new shiny Linksys WRT54GS router. I have 4 systems hooked up to it via ethernet and have no issues accessing the internet this way (one PowerBook, two Dell desktops, and an Xbox 360). However, the device doesn't seem to be transmitting a wireless signal (none of any of the connected computers' adapters pick it up; however, Kismac picks it up, while AirPort and the desktops' wireless network scan don't). I figured I'd dive into the config pages at, but every time I try, nothing loads on the page, except eventually I get the "Page cannot be displayed" error. I also tried using the Setup Wizard CD but at a certain step, it keeps asking for my password, which I enter, then checks my computer's status then asks for my password again, never getting past that step. In all my experience with Linksys products, these setup CDs have NEVER worked and I have had to configure things myself via Unfortunately, now I can't even do that, as the page refuses to load from any of the computers. I am 100% sure that none of the settings have been changed from the factory defaults, because I never had the opportunity to do so. I have tried the following, with no success:

-tried every combination of unplugging and replugging and hard resetting the modem and router (including isolating the computer from the router by disconnecting the router from the modem)
-i have even tried replacing the ethernet cords connecting the devices with new ones and still nothing

Could someone please help me with this, my roommates and I would really like to get our wireless set up so we don't have to be dragging ethernet cords all around the house with our laptops.

Powerbook G4 15" 1.33 GHz, Mac OS X (10.4.6)
  • BDAqua Level 10 (122,227 points)
    Sounds like a defective router.
  • Gnarlodious Level 4 (3,220 points)
    Sure do.
    BTW, you sure you have plugged ethernet in a WAN port and not the modem port?
  • btyo462 Level 1 (0 points)
    yes i am sure i have all the wired connections in the proper ports. am i to understand i should take this thing back to staples and get a different one?
  • Gnarlodious Level 4 (3,220 points)
    Trade it in, it sounds like a defective unit.

    Whan you get a new one, you don't need to run a CD. Just log in using any browser to with username "root" and password "admin" and you are ready to configure.
  • mjwood0 Level 1 (15 points)
    I've heard some people have problems since their Cable / DSL modems use for administrative interfaces as well. Since you mention isolating the router from the modem, this probably isn't the problem.

    What I would do is to try the following:
    1. Unplug the modem from the router.
    2. Unplug everything (including power) from the router.
    3. Plug only one computer into the router (not on the uplink / WAN port).
    4. Plug in the router.
    5. Power up the computer (I'm assuming you're using DHCP) and you should receive a dhcp lease.

    Now, try pinging and see if you get a response. What I'm wondering is if your router is getting a DHCP address from the modem and assigning it to the wrong interface. If you can't ping it, you've got the wrong address.

    Or... you could just return the thing and get one that works right out of the box.

    Good luck!
  • btyo462 Level 1 (0 points)
    thanks for the help. im done fighting with linksys devices. im taking it back. thanks again.
  • Charles Meitin Level 1 (5 points)
    Using a pen, pencil, or paper clip, try resetting the router.

    Press and hold the reset button for about 10 to 15 seconds. You'll have to go back in and reset the security settings.