815 Views 7 Replies Latest reply: Sep 7, 2006 7:42 PM by Charles Meitin
Trade it in, it sounds like a defective unit.
Whan you get a new one, you don't need to run a CD. Just log in using any browser to http://192.168.1.1/ with username "root" and password "admin" and you are ready to configure.
I've heard some people have problems since their Cable / DSL modems use 192.168.1.1 for administrative interfaces as well. Since you mention isolating the router from the modem, this probably isn't the problem.
What I would do is to try the following:
1. Unplug the modem from the router.
2. Unplug everything (including power) from the router.
3. Plug only one computer into the router (not on the uplink / WAN port).
4. Plug in the router.
5. Power up the computer (I'm assuming you're using DHCP) and you should receive a dhcp lease.
Now, try pinging 192.168.1.1 and see if you get a response. What I'm wondering is if your router is getting a DHCP address from the modem and assigning it to the wrong interface. If you can't ping it, you've got the wrong address.
Or... you could just return the thing and get one that works right out of the box.