hilk2014
Level 1 (0 points)

Q: Upgrading Problem

My OS X 10.6.8 needs to be updated to OS X 10.9.3. But when I followed the free upgrading steps, why does it ask me for my credit card number?

I have never used the App Store before, is there a charge to " join " the APP Store? Does anyone know how to get the free upgrade that the Apple

Store sales rep told me about?

iMac, Mac OS X (10.6.8)

Posted on Jun 1, 2014 10:43 PM

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hilk2014

Q: Upgrading Problem

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  • by kevin_,

    kevin_ kevin_ Jun 1, 2014 10:53 PM in response to hilk2014
    Level 4 (1,561 points)
    Jun 1, 2014 10:53 PM in response to hilk2014

    What you need to do is to setup your AppleID in the App Store, and then go into your Account settings. 

     

    When it asks for the payment type, there is an option for None.  If you click on that then you will not need to enter your credit card info.

  • by K Shaffer,

    K Shaffer K Shaffer Jun 1, 2014 11:19 PM in response to hilk2014
    Level 6 (14,567 points)
    Desktops
    Jun 1, 2014 11:19 PM in response to hilk2014

    If your computer can't use Mavericks, there will be a fee to get the Lion

    10.7 or 10.8 system download; by default you'd be directed to try & use

    the Mavericks and if the hardware version and build year of your Mac is

    adequate for 10.9.3, you could get it free. The Mac may still require an

    upgrade in RAM or other hardware to run Mavericks satisfactorily.

     

    •OS X Mavericks: System Requirements

    http://support.apple.com/kb/HT5842

     

    http://www.apple.com/support/osx/upgrade/

     

    http://www.apple.com/osx/how-to-upgrade/

     

    The hardware configuration may or may not be adequate to run OS X 10.9.

    Since all early Intel-based Macs can run Snow Leopard, for some it is a

    final upgrade from earlier systems. Some can run Lion, others Mt Lion, etc.

     

    For systems less than 10.9.x you'd get an unlock code or similar device

    to use to access your upgrade, if there is one, past Snow Leopard but

    less than Mavericks... in email from Apple.

     

    Without knowing more about your specific model identifier year, the likely

    event of it using Mavericks is an unknown, outside of accessing the iMac.

     

    And usually the most RAM a Mac can use, based on upgrade RAM specs

    for older Macs, of quality product from known quality sources, is best. If

    the ceiling is 16MB, for example, the system & applications can use it all.

    Sources include noted viable mac-centric resellers such as crucial.com

    and OWC or macsales.com online, or by phone. Be sure to have correct

    product identification (model identifier, processor, serial no.) to get the

    proper RAM chips for the computer you have. Each build series can differ.

     

    You may be able to use Chat or phone sales support during business hours

    to get information to aid you in a purchase of a product or service, without

    a fee; however an AppleCare or Support question may generate a fee.

     

    Good luck!