Q: My iphone 4 is unresponsive

Not all of the buttons are responding when I press them. It keeps activating things without me touching it. The camera light is permanently on even when I switch it off, voice control keeps coming on and it's dialing people without me even touching it. I haven't dropped it or exposed it to water, so really not sure why this is happening. Should I try and take the battery out? Any advice would be incredible welcome. Thank you

iPhone 4S

Posted on Jun 2, 2014 6:56 AM

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Q: My iphone 4 is unresponsive

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by Ingo2711,

Ingo2711 Jun 2, 2014 7:01 AM in response to iphoneuser265
Level 7 (25,991 points)

iPhone

Jun 2, 2014 7:01 AM in response to iphoneuser265

Did you already try to set it up as new device without using the latest backup?
How to back up your data and set up as a new device

Did you have modified software installed on your device at any time?
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

If you open the phone, Apple will not service your device anymore, not even if you are willing to pay them.
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by iphoneuser265,

iphoneuser265 Jun 2, 2014 7:19 AM in response to Ingo2711
Level 1 (0 points)

Jun 2, 2014 7:19 AM in response to Ingo2711

No I haven't tried to set this up as a new device, I'll give it a go though.

I haven't added any modified software to the phone, so I don't think that's the problem.

Thanks for the advice about opening the phone, I'll make sure I don't do that!

thanks
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by Ingo2711,

Ingo2711 Jun 2, 2014 7:32 AM in response to iphoneuser265
Level 7 (25,991 points)

iPhone

Jun 2, 2014 7:32 AM in response to iphoneuser265

You're welcome
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Q: My iphone 4 is unresponsive

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by Ingo2711,

by iphoneuser265,

by Ingo2711,

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