I have been playing a card game on my iPad. I had no problems until I installed a Suduko app. Now my card game freezes and is no longer fun to play. I have tried re-booting the iPad and uminstalling the card game; then reinstalling the game from the cloud.
iPhone 4, iOS 7.1.1
I finally got my iPad to work. This is how I did it. First i deleted the pinochle game that had stopped working; then I deleted Sudoko by Brainium. Sodoko was the last download before the problem began. Next I shut down the iPad and waited at least 60 seconds before I turned the iPad back on.
I restored Soduko from my cloud. I checked to make sure everything was working. Once I was satisfied there were no more freezes. I shut down the iPad again. Once I had the tablet back on I downloaded the pinochle app I enjoyed. It took a while to find the free app. In the app store it only listed pinochle apps that had a cost. I found a way to search my cloud. Anyway, the iPad is operating normally now.
Thanks!
Hello there, Tankbach.
The following Knowledge Base article offers up some great troubleshooting recommendation for initial troubleshooting:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
When performing Step 2, I would recommend closing all open apps:
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
- Check for app updates.
- Force the app to close.
- Restart your device.
- Update your iOS device.
Additionally this article reviews some additional steps as well:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
How to stop game freezes
