No sound from Thunderbolt Display after update to OS X 10.9.3

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Level 1

4 points

No sound from Thunderbolt Display after update to OS X 10.9.3

So I updated to 10.9.3 this morning only to find there is no sound coming from my Thunderbolt Display after installation. Sound is now only audible from my MacBook Pro (late 2011). Also, see image below, there is no sign of any connected inputs other than my MBP now. I've shutdown and restarted a number of times, but still no audio from the display.

Really starting to wonder why it's worth spending so much on Apple products now...

Thunderbolt Display (27-inch), OS X Mavericks (10.9.3), MacBook Pro late 2011, 2.2GHz i7

Posted on Jun 3, 2014 2:56 AM

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Answer 1

paulb323 Author

Level 1

4 points

Jun 3, 2014 3:14 AM in response to paulb323

*Update*

I can now see "Display Audio" in my options, which audio is set to, but sound still only comes out of the MBP...

...except the volume +/- sound. that comes out of the display. Everything else, the MBP.

Very annoying.

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Answer 2

Nickkett

Level 1

16 points

Jul 2, 2014 4:38 AM in response to paulb323

Same Here, and the USB ports, FaceTime don't work either.

Very Annoying, I Bought all Apple to be 100% compatible and "Just Work" with the last MBP Retina 15".

Please fix it, in Apple Store said me that is a Problem with a Compatibility with OSX, no hardware and they can't fix it until Apple release a new patch.

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Answer 3

paulb323 Author

Level 1

4 points

Jul 2, 2014 5:37 AM in response to Nickkett

I sent my TB Display in for repair. They had it almost a week and didn't find anything wrong with it. Instead they took in my MacBook Pro and replaced the logic board (2nd time it had been replaced) and the Display seems to be working fine now.

...except that for using 3rd party video conf apps, those apps only pick up the MBP camera (even though i try to change settings in app), not the TBD camera... but FaceTime and Skype find the TBD camera.

Strange.

Nickkett wrote:

I Bought all Apple to be 100% compatible and "Just Work"...

I completely agree with that sentiment. That's why we pay through the nose for their products, so it feels very bad when they don't just work.

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Answer 4

turbostar

Level 4

2,941 points

Jul 2, 2014 8:44 AM in response to Nickkett

reset both smc and pram (google) and report back

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