peterfromglasgow

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Q: why does itunes 11.2 give crash message every time I close it ?

Upgraded to latest version of iTunes 11.2 It works fine, but every time I close the program, I get an iTunes has Crashed message shortly after.

Posted on Jun 3, 2014 4:39 AM

I have this question too

Q: why does itunes 11.2 give crash message every time I close it ?

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Helpful answers

by Brett L,

Brett L Jun 5, 2014 9:34 AM in response to peterfromglasgow
Community Specialists

Jun 5, 2014 9:34 AM in response to peterfromglasgow

Hi Peter,

If you are having issues with iTunes crashing when you quit it, you may want to take a look at the troubleshooting steps in this article -

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717

If you are running Windows XP use this article -

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Thanks for using Apple Support Communities.

Best,

Brett L
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