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cannot connect AirPort Extreme w/actiontec C1000A

I would like to use my Actiontec C1000A strictly as a modem, turn off the wireless and use my AirPort Extreme for wireless and routing. I am having a problem as to how to turn off the routing in the modem and any special settings in the AirPort that I need to make.

Mac Pro, OS X Mountain Lion (10.8)

Posted on Jun 3, 2014 6:24 AM

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6 replies

Jun 3, 2014 6:59 AM in response to r.black

I would like to use my Actiontec C1000A strictly as a modem


Suggest that you first check with your Internet Service Provider to see.....


1) Whether this is even possible

2) Whether they will help you with this configuration

3) Whether they will support this type of setup in the event of problems


As you might imagine on an Apple support forum, we cannot offer much help for an Actiontec product.


IF....it is possible to configure the Actiontec as a simple modem, then AirPort Utility, the setup application for the AirPort Exteme will detect the modem and automatically guide you through the correct PPPoE settings to use.


You will need to have your ISP user name and password handy, as these items will be required during the setup.


Things would be much simpler if it were possible for your ISP to provide you with a simple modem......not a modem/router like you have now.

Jun 3, 2014 11:22 AM in response to Bob Timmons

I know this is possible because I went through this configuration process in August 2013. I spent 3 weeks and went through 5 modems with CenturyLink and they had no idea what to do - they just kept sending more modems. I finally posted the question on the Apple discussion forum and immediately there were 3 or 4 guys with the answer. Unfortunately I did not write it down, so when I had to reset my modem this time I lost the settings. I know how to turn off the wireless by calling into the modem and under the advanced settings I am unsure if I turn off the DCHP or DNS or what. That is where I need some help.

cannot connect AirPort Extreme w/actiontec C1000A

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