Hi,
I have a MacBook Pro and just downloaded OS X Maverick 10.9.3. Now I am unable to insert CDs and when I try to open my DVD player it says "error no valid DVD drive could be found". Any suggestions?
MacBook Pro, OS X Mavericks (10.9.3)
Hey mjg1983,
Thanks for the question. The following resource provides relevant troubleshooting for your issue, including resetting the SMC:
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Thanks,
Matt M.
I'm having the same problem. DVD player isn't playing commercial discs that played perfectly in the past.
The previous links mentioned don't seem at all related. My drive is an internal one and they say not to remove the battery for an SMC on this model of MacBook.
I thought it might be the computer's entire drive was busted, but I can burn a DVD just fine it just won't play it. So I'm wondering if it's the DVD player app. Is there a way to re-install the DVD player app? Is this a 'Genius Bar' fix?
Thanks for continuing to work on this issue.
Mine: MacBook Pro, OS X Mavericks (10.9.4)
FIRMWARE UPDATE FOR INTERNAL SUPERDRIVE
This might help. If you haven't done so yet, try installing Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 to see if that resolves it. Although it's not specifically for that problem, the firmware update seems to be important for making external SuperDrives work in Yosemite, and it is one step I used to get my SuperDrive to work in a USB external case when plugged into my MacBook Pro.
Please let us know either way, whether the firmware update helps or not in your situation.
MacBookPro Maverick 10.9.3 DVD Drive issues
