Q: i need help syncing my iphone 5s

i try to used itunes sync wifi on my phone but when i go into itunes on my computer and i conected my iphone and error msg comes out and it closed automatically itunes,what can i do? i already updated both itunes and my iphone

Posted on Jun 3, 2014 1:46 PM

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by Brett L,

Brett L Jun 5, 2014 7:52 AM in response to kassyrn93
Community Specialists

Jun 5, 2014 7:52 AM in response to kassyrn93

Hi kassyrn93,

If iTunes quits or becomes unresponsive when you connect your iPhone, you may want to follow the troubleshooting steps in this article to resolve your issue.

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219

Thanks for using Apple Support Communities.

Best,

Brett L
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Q: i need help syncing my iphone 5s

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by Brett L,

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