iPad receives but will not send mail. Why?

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iPad receives but will not send mail. Why?

This is my first post so I ask folk to be gentle with me! I have seen on these forums that other people have experienced the same problem but cannot see anywhere that Apple have responded to it. I know that all the settings are correct as this email address works flawlessly on my Windows desktop and, as I say, the pad does receive mail. The message that I get is that the recipients address is rejected by the server. I have spent a long time on the phone to 1and1 with which company all our domains are registered and they cannot resolve the issue so short of ditching this iPad for something else, can anyone offer more information or, better still, a cause and resolution?

Good cook

iPad 2

Posted on Jun 4, 2014 9:42 AM

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Answer 1

Jun 4, 2014 1:04 PM in response to Good cook

This is an iPad user to user forum, so you are not addressing Apple.

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899

Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/

Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/

Using a POP account with multiple devices

http://support.apple.com/kb/ht3228

iOS: Adding an email account

http://support.apple.com/kb/HT4810

iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694

iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

http://support.apple.com/kb/TS1944

Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/

Why Does My iPad Say “Cannot Connect to Server”?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html

Gmail Account Will Not Connect to Gmail Server

http://support.apple.com/kb/ts3058

How to Delete Email on the iPad

http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm

How to Mass Delete Emails from iPhone and iPad Inbox (with video)

http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/

How to delete ALL mail messages from iPhone/iPad in one step

http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/

How to add, send and open iPad email attachments

http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html

How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html

Importing a Contact List CSV to the iPad

http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html

iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621

iCloud: Create a group and add contacts to it

http://support.apple.com/kb/PH2667

eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

iPad Mail

http://www.apple.com/support/ipad/mail/

Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430

Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.

How to delete an email account on your iPad

http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html

 Cheers, Tom

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