Itunes match error

Question

ckungl Author

Level 1

0 points

Itunes match error

I just signed up for Match and when I start it, it processes for a long time and

then gives me a "Error 4001".

anyone else seen this?

ckungl

iMac, OS X Mavericks (10.9.3)

Posted on Jun 4, 2014 12:27 PM

Reply

Answer 1

jeffd55

Community Specialist

Jun 6, 2014 8:57 AM in response to ckungl

Hellow ckungl,

Thank you for contacting Apple Support Communities.

You can use the following article to troubleshoot your iTunes match:

iTunes Store: Troubleshooting iTunes Match

http://support.apple.com/kb/TS4054

Regards,

Jeff D.

Reply

Answer 2

Jun 6, 2014 1:49 PM in response to ckungl

Hi,

Try holding option key whilst turning off match. Close iTunes and reboot computer. Open iTunes and turn on iTunes Match, select add this computer. Does this help?

Jim

Reply