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I am trying to reset my security questions as I have forgot my answers but I can't find anywhere to reset this

I am trying to reset my security question as I have forgot my answers but I can't find anywhere to do this. i have looked on the support page and it says to go in to ID and then into where the questions are and that there should be a reset question to click but there isn't?

Posted on Jun 4, 2014 2:14 PM

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3 replies

Jun 4, 2014 2:15 PM in response to Spectagirl

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.


4. Account security issues almost always require you to speak directly to an

Apple representative to securely establish your identity as the account holder.

You can set it up so that Apple calls you, either immediately or at a time

convenient to you.


1. Go to www.apple.com/support.

2. Choose Contact Support and click Contact Us.

3. Choose Other Apple ID Topics and choose the appropriate topic for

your issue.

4. Follow the onscreen instructions.


Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

Jun 4, 2014 5:34 PM in response to Spectagirl

See Kappy’s great User Tips.


See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

https://discussions.apple.com/docs/DOC-4551


Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312


Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html


Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57


About Apple ID security questions

http://support.apple.com/kb/HT5665


 Cheers, Tom 😉

I am trying to reset my security questions as I have forgot my answers but I can't find anywhere to reset this

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