The sender address (user)@nyc.rr.com was rejected by the server smtp-server.nyc.rr.com.

I can send email from my account on my phone, but the desk top gives me the error message - The sender address (user)@nyc.rr.com was rejected by the server smtp-server.nyc.rr.com.


How do I fix this?


Thanks

iMac, Mac OS X (10.7.5)

Posted on Jun 4, 2014 7:48 PM

Reply
1 reply

Jun 4, 2014 10:07 PM in response to todd264

The outgoing mail server is rejecting mail from your network address. Typically that happens when your mail service provider is also your ISP, and you connect to it from another network. The SMTP server will allow connections without a password from anywhere, but it will only relay mail from within the ISP's network. It could also be that your account on the server has expired or been suspended.

If you need to send mail from outside your ISP's network, use an independent mail service provider. I don't have a specific recommendation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The sender address (user)@nyc.rr.com was rejected by the server smtp-server.nyc.rr.com.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.