1 Reply Latest reply: Jun 8, 2014 12:36 PM by Jason L
carole.hermesse Level 1 (0 points)

when i put songs on my Ipod 7th generation, some of them can't be listening.

But i can read them with ITunes

Who can help me?

iPod nano, Windows 7
  • Jason L Community Specialists

    Hi carole.hermesse,


    Welcome to Apple Support Communities.


    Take a look at the article linked below, it provides a lot of great troubleshooting tips that will help you resolve the playback issue with those specific tracks.


    iPod: Troubleshooting songs and audiobooks that won't play


    Specific purchases from the iTunes Store don't play

    1. Try deauthorizing and reauthorizing your computer. Repeat the deauthorization and reauthorization process for any other iTunes Store accounts for which your computer is authorized.
    2. Double-click one of your affected iTunes Store files.
    3. Enter your account name and password in the resulting dialog.
    4. Click OK.

    After you've deauthorized and reauthorized your computer, open iTunes, select your iPod, and choose Sync iPodfrom the File menu. If that doesn't resolve the issue, try restoring your iPod.

    After you've restored your iPod, open iTunes, select your iPod, and choose Sync iPod from the File menu. If that doesn't resolve the issue, try recreating your iTunes library.

    After you've recreated your iTunes library, open iTunes, select your iPod, and choose Update iPod from the Filemenu.

    Problematic files

    If none of the above steps resolved your issue, there may be an issue with the music files. If you have a backup of the affected song files, delete the files from your iTunes library and then add them back in from your backup. If you haven't been keeping a backup of your purchased music, you can find out how to do this here.

    If the affected files came from an audio CD, try importing them into iTunes again from the disc. After you've replaced the affected files with copies from your backup or CD import, open iTunes, select your iPod, and chooseUpdate iPod from the File menu.

    iPod nano and long slide shows

    If you're using iPod nano, and you view a slide show for over 8 hours, you may notice that the iPod nano display may indicate that a song is playing when in fact it is not or it immediately skips to the next song repeatedly. To resolve this, just reset iPod nano.

    Additional Information

    A note about copyright
    This software may be used to reproduce materials. It is licensed to you only for reproduction of non-copyrighted materials, materials in which you own the copyright, or materials you are authorized or legally permitted to reproduce. If you are uncertain about your right to copy any material, you should contact your legal advisor.