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Cannot login to genius in iTunes

When I try to login to Genius it tells me that iTunes Store is temporarily unavailable.

I have Windows 8 on my PC.


Anyone know how to resolve this?

Windows 8

Posted on Jun 5, 2014 6:15 AM

Reply
1 reply

Jun 8, 2014 12:15 PM in response to sdagrah

Hello sdagrah,


After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store issues:


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368

Troubleshoot issues in Windows


If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.

Note: The hosts file may be blocking the iTunes Store.

Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.


Thank you for contributing to Apple Support Communities.


Cheers,

BobbyD

Cannot login to genius in iTunes

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