macbook pro crashing wifi

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Level 1

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macbook pro crashing wifi

Since updating to mavericks, my 2011 macbook pro has had regular total crashes (where the system becomes totally non-responsive and can only be recovered by a force shut down) Each time this happens, I am using safari or firefox, when the browser stops loading new data (although the wifi logo up top still says fully connected) - clicking the wifi button will then completely crash the system (starting with the spinning beach ball of death.) Even if the wifi button is not clicked, the system will still crash of its own accord about 5 minutes later, during which period programs behave extremely erratically.

Most of the time this has happened I have been on YouTube.

I have already tried reinstalling mavericks, firefox, and the flash plugin.

Any help much appreciated, thanks!

MacBook Pro, OS X Mavericks (10.9.3)

Posted on Jun 5, 2014 7:34 AM

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Answer 1

jason269

Community Specialist

Jun 8, 2014 9:25 AM in response to Zoonzoob

Hello, Zoonzoob.

Thank you for visiting Apple Support Communities.

Here are a couple articles that I would recommend going through when experiencing this issue.

OS X: About kernel panics

http://support.apple.com/kb/ts3742

OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."

http://support.apple.com/kb/TS4636

Cheers,

Jason H.

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Answer 2

whoisclu

Level 1

0 points

Jun 25, 2014 10:11 PM in response to Zoonzoob

hey zoonzoob, did you ever figure out how to fix this issue? It's happening to me every few days and it's really annoying.

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Answer 3

Apr 15, 2015 3:23 AM in response to Zoonzoob

Do you every fix this problem? I have it now and its really annoying

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Answer 4

Eric Root

Level 10

684,027 points

Apr 15, 2015 10:48 AM in response to Daniel Pritchard Photography

I would start a new post. You can link to this one.

The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

Kernel Panic Log

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