Macbook Pro Running Very Slow and Locks Up Often

Question

Level 1

0 points

Macbook Pro Running Very Slow and Locks Up Often

I am hoping one of the experts on here might be able to help me out!

My MacBook Pro (mid 2010) has really started to run incredibly slow. I am certain I have crap on here I don't need that is causing issues, but I have been unable to troubleshoot what exactly is going on.

I looked through prior discussions: https://discussions.apple.com/thread/5437363?start=225&tstart=0 and tried some of the tips there to see if I could improve performance. It didn't seem to work.

I included an EtreCheck below and I can send anything else that might be helpful.

Thanks in advance for trying to help me out!

EtreCheck version: 1.9.11 (43) - report generated June 5, 2014 at 1:11:20 PM EDT

Hardware Information:

MacBook Pro (15-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,2

1 2.66 GHz Intel Core i7 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 512 MB

System Software:

OS X 10.9.3 (13D65) - Uptime: 0 days 1:27:49

Disk Information:

Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (48.09 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-898

USB Information:

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] at.obdev.nke.LittleSnitch (3908 - SDK 10.8) Support

[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support

[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support

[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support

[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support

[not loaded] com.eskapelabs.iokit.EskapeUSB (3.6.2) Support

[not loaded] com.markspace.driver.RemoteNDIS (315) Support

[not loaded] com.roxio.BluRaySupport (1.1.3) Support

[not loaded] com.roxio.TDIXController (1.6) Support

[not loaded] com.silabs.driver.CP210xVCPDriver (2.9.0d1) Support

[kext loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support

Startup Items:

Qmaster: Path: /Library/StartupItems/Qmaster

VNCServer: Path: /Library/StartupItems/VNCServer

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[loaded] com.barebones.authd.plist Support

[running] com.crashplan.engine.plist Support

[running] com.fitbit.fitbitd.plist Support

[loaded] com.google.keystone.daemon.plist Support

[running] com.memeo.WDMemeod.plist Support

[not loaded] com.realvnc.VNCServerd.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[failed] com.adobe.CS4ServiceManager.plist Support

[failed] com.adobe.CS5ServiceManager.plist Support

[loaded] com.divx.dms.agent.plist Support

[loaded] com.divx.update.agent.plist Support

[loaded] com.google.keystone.agent.plist Support

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.divx.agent.postinstall.plist Support

[running] com.nchsoftware.inventoria.agent.plist Support

[running] com.plexapp.mediaserver.plist Support

[running] com.spotify.webhelper.plist Support

[loaded] com.valvesoftware.steamclean.plist Support

User Login Items:

Steam

Garmin Express Service

Security Camera

CrashPlan menu bar

Spotify

Dropbox

Internet Plug-ins:

o1dbrowserplugin: Version: 5.4.1.18709 Support

SpeedDownload Browser Plugin: Version: 2.1.5 Support

OVSHelper: Version: 1.1 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.1.4 Support

SlingPlayer: Version: (null) - SDK 10.6 Support

Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 Support

Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

DivXBrowserPlugin: Version: 2.2 Support

LogMeIn: Version: 1.0.459 Support

Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0

googletalkbrowserplugin: Version: 5.4.1.18709 Support

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 10.1.1 Support

GarminGpsControl: Version: 2.8.1.0 Release Support

Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

Safari Extensions:

DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

TuneUp Visualizer: Version: (null) Support

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

Picasa: Version: 1.0 Support

Google Earth Web Plug-in: Version: 6.2 Support

3rd Party Preference Panes:

Adobe Version Cue CS2 Support

Flash Player Support

Flip4Mac WMV Support

Growl Support

Hazel Support

MacFUSE Support

MenuMeters Support

TechTool Protection Support

TiVoDesktop Support

Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Time Machine not configured!

Top Processes by CPU:

9% mds

3% Spotify

3% WindowServer

1% CrashPlanService

1% sysmond

Top Processes by Memory:

147 MB Spotify

131 MB Safari

127 MB firefox

115 MB CrashPlanService

90 MB WindowServer

Virtual Memory Information:

197 MB Free RAM

1.71 GB Active RAM

725 MB Inactive RAM

844 MB Wired RAM

1.18 GB Page-ins

46 MB Page-outs

OS X Mavericks (10.9.3)

Posted on Jun 5, 2014 10:21 AM

Reply

Answer 1

Melophage

Level 5

7,213 points

Jun 5, 2014 11:01 AM in response to slim05

slim05,

you’ve got a lot of stuff installed which I’m completely unfamiliar with, so I’ll restrict my comments to what I can recognize.

Your installed versions of Adobe Reader, the Unity Web Player, and SIlverlight are outdated. You can update Adobe Reader in-version by running it and selecting Help → Check for Updates… in the menu bar. (Its latest version is 11.0.07, but you’d need to download that from the Adobe Web site if you’d like that version.) The latest versions of the Unity Web Player and Silverlight can be downloaded from here and here respectively.

Do you have the latest version of MenuMeters? It was just updated about a month ago.

Is your installed version of Little Snitch compatible with Mavericks?

Reply

Answer 2

slim05 Author

Level 1

0 points

Jun 5, 2014 11:26 AM in response to Melophage

Thanks Melophage!

I have updated all of the versions as you suggested. I just downloaded MenuMeters today so it is up to date. I deleted Little Snitch as it was not compatible with Mavericks.

That all being said, I just updated to Mavericks today hoping it might improve performance, but it didn't make a difference, so I don't think little snitch incompatibility was my issue.

Everything still seems pretty slow, nothing like it used to perform.

Thanks for your help!

Reply

Answer 3

Melophage

Level 5

7,213 points

Jun 5, 2014 11:38 AM in response to slim05

slim05,

you might want to check each of your kernel extensions, startup items, &c. in turn, to make sure that each of them is compatible with Mavericks, and uninstall whichever ones aren’t.

Reply

Answer 4

slim05 Author

Level 1

0 points

Jun 6, 2014 5:33 AM in response to slim05

I had all of these troubles before Mavericks, and it doesn't seem to be any worse after I installed Mavericks yesterday.

It is almost to the point where I can not work at all in certain apps as it just freezes.

Steps I have taken:

- Reset the System Management Controller

- Checked the battery cycle count (331)

- Verified and repaired disk and permissions.

- Cleaned up as many things as I could find.

Here is an updated EtreCheck after I did some cleanup myself.

I also have included some of the most recent system logs.

EtreCheck version: 1.9.11 (43) - report generated June 6, 2014 at 8:28:22 AM EDT

Hardware Information:

MacBook Pro (15-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,2

1 2.66 GHz Intel Core i7 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 512 MB

System Software:

OS X 10.9.3 (13D65) - Uptime: 0 days 0:59:24

Disk Information:

Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (66.73 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-898

USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Apple Inc. iPhone

Apple Internal Memory Card Reader

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support

[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support

[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support

[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support

[not loaded] com.eskapelabs.iokit.EskapeUSB (3.6.2) Support

[not loaded] com.markspace.driver.RemoteNDIS (315) Support

[not loaded] com.roxio.BluRaySupport (1.1.3) Support

[not loaded] com.silabs.driver.CP210xVCPDriver (2.9.0d1) Support

[kext loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support

Startup Items:

Qmaster: Path: /Library/StartupItems/Qmaster

VNCServer: Path: /Library/StartupItems/VNCServer

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[loaded] com.barebones.authd.plist Support

[running] com.crashplan.engine.plist Support

[running] com.fitbit.fitbitd.plist Support

[loaded] com.google.keystone.daemon.plist Support

[failed] com.memeo.WDMemeod.plist Support

[not loaded] com.realvnc.VNCServerd.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.CS4ServiceManager.plist Support

[loaded] com.adobe.CS5ServiceManager.plist Support

[loaded] com.divx.dms.agent.plist Support

[loaded] com.divx.update.agent.plist Support

[loaded] com.google.keystone.agent.plist Support

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.divx.agent.postinstall.plist Support

[running] com.nchsoftware.inventoria.agent.plist Support

[failed] com.plexapp.mediaserver.plist Support

[running] com.spotify.webhelper.plist Support

User Login Items:

CrashPlan menu bar

Internet Plug-ins:

o1dbrowserplugin: Version: 5.4.1.18709 Support

OVSHelper: Version: 1.1 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.1.4 Support

SlingPlayer: Version: (null) - SDK 10.6 Support

Unity Web Player: Version: UnityPlayer version 4.5.0f6 - SDK 10.6 Support

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

DivXBrowserPlugin: Version: 2.2 Support

LogMeIn: Version: 1.0.459 Support

Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0

googletalkbrowserplugin: Version: 5.4.1.18709 Support

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

GarminGpsControl: Version: 2.8.1.0 Release Support

Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

Safari Extensions:

DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

TuneUp Visualizer: Version: (null) Support

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

Picasa: Version: 1.0 Support

Google Earth Web Plug-in: Version: 6.2 Support

3rd Party Preference Panes:

Adobe Version Cue CS2 Support

Flash Player Support

Flip4Mac WMV Support

Growl Support

Hazel Support

MacFUSE Support

MenuMeters Support

TechTool Protection Support

TiVoDesktop Support

Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Time Machine not configured!

Top Processes by CPU:

5% Spotify

4% WindowServer

3% CrashPlanService

2% mdworker

1% coreaudiod

Top Processes by Memory:

356 MB CrashPlanService

201 MB Spotify

183 MB Safari

161 MB com.apple.WebKit.WebContent

127 MB softwareupdated

Virtual Memory Information:

492 MB Free RAM

1.49 GB Active RAM

1.13 GB Inactive RAM

786 MB Wired RAM

625 MB Page-ins

0 B Page-outs

Recent Console Logs (there have been 4,000 since yesterday at noon):

6/6/14 7:37:06.000 AM kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired

6/6/14 7:37:08.350 AM com.apple.InputMethodKit.UserDictionary[336]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](760): CoreData: Ubiquity: **********~FD046823-6A23-5B27-B61D-83427C205DCA:UserDictionary

Using local storage: 1

6/6/14 7:37:08.860 AM com.apple.InputMethodKit.UserDictionary[336]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](760): CoreData: Ubiquity: **********~FD046823-6A23-5B27-B61D-83427C205DCA:UserDictionary

Using local storage: 0

6/6/14 7:37:14.109 AM com.apple.WebKit.WebContent[329]: Error loading /Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: dlopen(/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea, 262): no suitable image found. Did find:

/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: no matching architecture in universal wrapper

6/6/14 7:37:14.110 AM com.apple.WebKit.WebContent[329]: Cannot find function pointer iTeaHAL for factory 666438A7-7C20-4274-91D4-A7B71A71A40F in CFBundle/CFPlugIn 0x7f9095e1acf0 </Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin> (bundle, not loaded)

6/6/14 7:37:33.168 AM VDCAssistant[342]: AVF encoder error: fail to create accelerator instance

6/6/14 7:40:09.390 AM Safari[178]: Couldn't contact spell checker for Multilingual

6/6/14 7:40:09.391 AM Safari[178]: Suppressing further spell checker launch failure warnings

6/6/14 7:41:15.185 AM com.apple.WebKit.Networking[234]: CFNetwork SSLHandshake failed (-9806)

6/6/14 7:41:15.216 AM com.apple.WebKit.Networking[234]: CFNetwork SSLHandshake failed (-9806)

6/6/14 7:41:15.240 AM com.apple.WebKit.Networking[234]: CFNetwork SSLHandshake failed (-9806)

6/6/14 7:41:16.658 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

6/6/14 7:41:16.659 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

6/6/14 7:41:16.660 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

6/6/14 7:41:21.058 AM system_profiler[357]: Error -536870187 (e00002d5) making IOI2CSendRequest

6/6/14 7:41:21.092 AM system_profiler[357]: Error -536870187 (e00002d5) making IOI2CSendRequest

6/6/14 7:41:33.947 AM SubmitDiagInfo[346]: Submitted crash report: file:///Users/*********/Library/Logs/DiagnosticReports/Plex%20Media%20Server_20 14-06-05-092349_Macintosh.crash

6/6/14 7:41:35.195 AM SubmitDiagInfo[346]: Submitted crash report: file:///Users/*********/Library/Logs/DiagnosticReports/Security%20Camera_2014-0 6-05-134928_Macintosh.crash

6/6/14 7:41:44.249 AM SubmitDiagInfo[346]: Submitted crash report: file:///Users/***********/Library/Logs/DiagnosticReports/PluginProcess_2014-06- 05-142002_Macintosh.crash

6/6/14 7:45:52.184 AM Spotify[398]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:45:53.668 AM WindowServer[93]: Received display connect changed for display 0x4272dc1

6/6/14 7:45:53.708 AM WindowServer[93]: Found 42 modes for display 0x04272dc1 [42, 0]

6/6/14 7:45:53.725 AM WindowServer[93]: Received display connect changed for display 0x3f003e

6/6/14 7:45:53.725 AM WindowServer[93]: Found 1 modes for display 0x003f003e [1, 0]

6/6/14 7:45:53.726 AM WindowServer[93]: CGXMuxAcknowledge: Posting glitchless acknowledge

6/6/14 7:45:53.756 AM WindowServer[93]: Received display connect changed for display 0x4272dc1

6/6/14 7:45:53.757 AM WindowServer[93]: Found 1 modes for display 0x04272dc1 [1, 0]

6/6/14 7:45:57.643 AM Spotify[398]: Mac OS version: 10.9

6/6/14 7:46:03.015 AM Spotify Helper EH[405]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:46:06.587 AM Spotify[398]: Media key event tap was disabled by timeout

6/6/14 7:46:19.909 AM Spotify Helper[408]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:46:19.909 AM Spotify Helper[409]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:46:19.910 AM Spotify Helper[410]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:46:23.536 AM Spotify Helper[412]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:46:34.987 AM Spotify Helper[409]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

6/6/14 7:46:35.105 AM Spotify Helper[408]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

6/6/14 7:46:37.282 AM Spotify Helper[412]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

6/6/14 7:46:38.331 AM Spotify Helper[414]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:46:39.582 AM Spotify Helper[410]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

6/6/14 7:46:57.538 AM Spotify Helper EH[417]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 7:55:11.398 AM WindowServer[93]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "Spotify Helper" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x1202b, PID 414)

6/6/14 7:55:11.398 AM WindowServer[93]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f8462e4ca70(2001)

6/6/14 7:55:11.600 AM WindowServer[93]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f8462e4ca70(2001)

6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 398, Spotify)

6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 409, Spotify Helper)

6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 408, Spotify Helper)

6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 410, Spotify Helper)

6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 412, Spotify Helper)

6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 417, Spotify Helper E)

6/6/14 7:56:40.313 AM CrashPlan menu bar[262]: MasterControlProgram ** WE ARE __NOT__ CONNECTED **

6/6/14 7:57:01.000 AM kernel[0]: AirPort_Brcm43xx::powerChange: System Sleep

6/6/14 7:57:01.000 AM kernel[0]: hibernate image path: /var/vm/sleepimage

6/6/14 7:57:01.000 AM kernel[0]: efi pagecount 125

6/6/14 7:57:01.000 AM kernel[0]: hibernate_page_list_setall(preflight 1) start 0xffffff8074e99000, 0xffffff8074eb8000

6/6/14 7:57:02.000 AM kernel[0]: hibernate_page_list_setall time: 232 ms

6/6/14 7:57:02.000 AM kernel[0]: pages 1002234, wire 163750, act 354100, inact 1697, cleaned 0 spec 4, zf 98297, throt 0, compr 254, xpmapped 0

6/6/14 7:57:02.000 AM kernel[0]: could discard act 64316 inact 57786 purgeable 2343 spec 259685 cleaned 2

6/6/14 7:57:02.000 AM kernel[0]: hibernate_page_list_setall preflight pageCount 618102 est comp 50 setfile 1336349188 min 2147483648

6/6/14 7:57:02.000 AM kernel[0]: [0x626480f000, 0x32000000]

6/6/14 7:57:02.000 AM kernel[0]: [0x6d65948000, 0x19000000]

6/6/14 7:57:02.000 AM kernel[0]: [0x6dc5606000, 0x19000000]

6/6/14 7:57:02.000 AM kernel[0]: [0x70af0df000, 0x1c000000]

6/6/14 7:57:02.000 AM kernel[0]: [0x0, 0x0]

6/6/14 7:57:02.000 AM kernel[0]: kern_open_file_for_direct_io(0) took 49 ms

6/6/14 7:57:02.000 AM kernel[0]: Opened file /var/vm/sleepimage, size 2147483648, partition base 0x0, maxio 2000000 ssd 0

6/6/14 7:57:02.000 AM kernel[0]: hibernate image major 1, minor 0, blocksize 4096, pollers 5

6/6/14 7:57:02.000 AM kernel[0]: hibernate_alloc_pages act 420199, inact 158342, anon 102056, throt 0, spec 259695, wire 165393, wireinit 85224

6/6/14 7:57:02.000 AM kernel[0]: hibernate_setup(0) took 9 ms

6/6/14 7:57:02.000 AM kernel[0]: AirParrot device perform power state change 1 -> 0

6/6/14 7:57:28.000 AM kernel[0]: hibernate_page_list_setall(preflight 0) start 0xffffff8074e99000, 0xffffff8074eb8000

6/6/14 7:57:28.000 AM kernel[0]: hibernate_page_list_setall time: 225 ms

6/6/14 7:57:28.000 AM kernel[0]: pages 1003412, wire 165083, act 352860, inact 1697, cleaned 0 spec 5, zf 99545, throt 0, compr 254, xpmapped 54205

6/6/14 7:57:28.000 AM kernel[0]: could discard act 64316 inact 57786 purgeable 2343 spec 259521 cleaned 2

6/6/14 7:57:28.000 AM kernel[0]: hibernate_page_list_setall found pageCount 619444

6/6/14 7:57:28.000 AM kernel[0]: IOHibernatePollerOpen, ml_get_interrupts_enabled 0

6/6/14 7:57:28.000 AM kernel[0]: IOHibernatePollerOpen(0)

6/6/14 7:57:28.000 AM kernel[0]: encryptStart 14030

6/6/14 7:57:28.000 AM kernel[0]: bitmap_size 0x1ef84, previewSize 0x393c80, writing 618263 pages @ 0x3c6c34

6/6/14 7:57:28.000 AM kernel[0]: encryptEnd 6e2c000

6/6/14 7:57:28.000 AM kernel[0]: image1Size 0xb73f000, encryptStart1 0x14030, End1 0x6e2c000

6/6/14 7:57:28.000 AM kernel[0]: encryptStart b73f000

6/6/14 7:57:28.000 AM kernel[0]: encryptEnd 4a1e9a00

6/6/14 7:57:28.000 AM kernel[0]: PMStats: Hibernate write took 25540 ms

6/6/14 7:57:28.000 AM kernel[0]: all time: 25540 ms, comp bytes: 2532712448 time: 2790 ms 865 Mb/s, crypt bytes: 1166813648 time: 1575 ms 706 Mb/s,

6/6/14 7:57:28.000 AM kernel[0]: image 1243521024 (57%), uncompressed 2532712448 (618338), compressed 1235345744 (48%), sum1 f00c11ab, sum2 5472a3c9

6/6/14 7:57:28.000 AM kernel[0]: zeroPageCount 77566, wiredPagesEncrypted 114372, wiredPagesClear 49605, dirtyPagesEncrypted 454361

6/6/14 7:57:28.000 AM kernel[0]: hibernate_write_image done(0)

6/6/14 7:57:28.000 AM kernel[0]: sleep

6/6/14 7:57:28.000 AM kernel[0]: Wake reason: EHC2

6/6/14 8:07:44.000 AM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake

6/6/14 8:07:44.000 AM kernel[0]: AirParrot device perform power state change 0 -> 1

6/6/14 8:07:44.000 AM kernel[0]: Previous Sleep Cause: 5

6/6/14 8:07:44.000 AM kernel[0]: The USB device HubDevice (Port 1 of Hub at 0xfa000000) may have caused a wake by issuing a remote wakeup (2)

6/6/14 8:07:44.000 AM kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 2 of Hub at 0xfa100000) may have caused a wake by issuing a remote wakeup (3)

6/6/14 8:07:44.000 AM kernel[0]: full wake (reason 1) 95 ms

6/6/14 8:07:44.000 AM kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0

6/6/14 8:07:44.000 AM kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).

6/6/14 8:07:44.000 AM kernel[0]: en1: 802.11d country code set to 'X0'.

6/6/14 8:07:44.000 AM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165

6/6/14 8:07:44.591 AM WindowServer[93]: CGXDisplayDidWakeNotification [1675247721089]: posting kCGSDisplayDidWake

6/6/14 8:07:44.591 AM WindowServer[93]: handle_will_sleep_auth_and_shield_windows: NULL shield_window (lock state: 1)

6/6/14 8:07:46.746 AM configd[18]: setting hostname to "Macintosh.local"

6/6/14 8:07:46.751 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive

6/6/14 8:07:47.175 AM configd[18]: network changed: v4(en1-:192.168.1.68) DNS- Proxy-

6/6/14 8:07:47.181 AM netbiosd[139]: network_reachability_changed : network is not reachable, netbiosd is shutting down

6/6/14 8:07:51.378 AM fitbitd[67]: The system has powered on. Simulating connect for basestation "".

6/6/14 8:07:52.000 AM kernel[0]: en1: 802.11d country code set to 'US'.

6/6/14 8:07:52.000 AM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165

6/6/14 8:07:53.248 AM Spotify Helper[425]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

6/6/14 8:07:53.418 AM MacUserInterface[67]: Failed to find device

6/6/14 8:07:53.419 AM MacUserInterface[67]: Failed to initialize communication [VID: 0x10c4, PID: 0x84c4]. Is the base station plugged in?

6/6/14 8:07:53.965 AM Spotify Helper[425]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

6/6/14 8:07:54.000 AM kernel[0]: MacAuthEvent en1 Auth result for: 60:33:4b:e0:70:d4 MAC AUTH succeeded

6/6/14 8:07:54.000 AM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0

6/6/14 8:07:54.000 AM kernel[0]: AirPort: Link Up on en1

6/6/14 8:07:54.000 AM kernel[0]: en1: BSSID changed to 60:33:4b:e0:70:d4

6/6/14 8:07:54.000 AM kernel[0]: AirPort: RSN handshake complete on en1

6/6/14 8:07:54.899 AM configd[18]: network changed: DNS* Proxy

6/6/14 8:07:54.902 AM UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'Sawdust' making interface primary (cache indicates network not captive)

6/6/14 8:07:54.902 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating

6/6/14 8:07:54.906 AM UserEventAgent[11]: Captive: en1: Not probing 'Sawdust' (cache indicates not captive)

6/6/14 8:07:54.907 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated

6/6/14 8:07:55.249 AM configd[18]: network changed: v4(en1!:192.168.1.68) DNS+ Proxy+ SMB

6/6/14 8:07:55.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1

6/6/14 8:07:55.301 AM configd[18]: setting hostname to "sawdust"

6/6/14 8:07:57.383 AM CrashPlan menu bar[262]: MasterControlProgram connection attempt made.

6/6/14 8:07:57.397 AM CrashPlan menu bar[262]: MasterControlProgram ** WE ARE CONNECTED **

6/6/14 8:07:58.659 AM AirPlayUIAgent[202]: 2014-06-06 08:07:58.658447 AM [AirPlayUIAgent] Changed PIN pairing: no

6/6/14 8:07:58.893 AM AirPlayUIAgent[202]: 2014-06-06 08:07:58.892674 AM [AirPlayUIAgent] Changed PIN pairing: no

6/6/14 8:07:59.544 AM CrashPlan menu bar[262]: CPMessageHandler Asked to change 'isConnected' status for GUID 4200, but I couldn't find any computer with that GUID.

6/6/14 8:07:59.856 AM apsd[63]: Unrecognized leaf certificate

6/6/14 8:08:03.805 AM xpcproxy[436]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

6/6/14 8:08:04.206 AM CrashPlan menu bar[262]: CPMessageHandler Asked to change 'isConnected' status for GUID 630508848775430145, but I couldn't find any computer with that GUID.

6/6/14 8:08:04.745 AM digest-service[435]: label: default

6/6/14 8:08:04.745 AM digest-service[435]: dbname: od:/Local/Default

6/6/14 8:08:04.745 AM digest-service[435]: mkey_file: /var/db/krb5kdc/m-key

6/6/14 8:08:04.745 AM digest-service[435]: acl_file: /var/db/krb5kdc/kadmind.acl

6/6/14 8:08:05.098 AM AirPlayUIAgent[202]: 2014-06-06 08:08:05.097434 AM [AirPlayUIAgent] Changed PIN pairing: no

6/6/14 8:08:05.106 AM AirPlayUIAgent[202]: 2014-06-06 08:08:05.105740 AM [AirPlayUIAgent] Changed PIN pairing: no

6/6/14 8:08:05.137 AM digest-service[435]: digest-request: uid=0

6/6/14 8:08:06.152 AM digest-service[435]: digest-request: netr probe 0

6/6/14 8:08:06.153 AM digest-service[435]: digest-request: init request

6/6/14 8:08:06.158 AM digest-service[435]: digest-request: init return domain: MACINTOSH server: SAWDUST indomain was: <NULL>

6/6/14 8:08:07.334 AM digest-service[435]: digest-request: uid=0

6/6/14 8:08:07.334 AM digest-service[435]: digest-request: init request

6/6/14 8:08:07.339 AM digest-service[435]: digest-request: init return domain: SAWDUST server: SAWDUST indomain was: <NULL>

6/6/14 8:08:31.028 AM CrashPlanService[68]: __TCCAccessRequest_block_invoke46: Connection invalid

6/6/14 8:08:43.247 AM CrashPlanService[68]: __TCCAccessRequest_block_invoke46: Connection invalid

6/6/14 8:08:43.248 AM CrashPlanService[68]: __TCCAccessRequest_block_invoke46: Connection invalid

6/6/14 8:12:32.102 AM Adobe InDesign CS6[457]: The function `CGSFlushWindow' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.

6/6/14 8:13:57.049 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "InDesign" for over 1.00 seconds. Server has re-enabled them.

6/6/14 8:13:57.688 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "InDesign" after 1.64 seconds (server forcibly re-enabled them after 1.00 seconds)

6/6/14 8:14:03.458 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "InDesign" for over 1.00 seconds. Server has re-enabled them.

6/6/14 8:14:04.066 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "InDesign" after 1.61 seconds (server forcibly re-enabled them after 1.00 seconds)

6/6/14 8:14:30.669 AM Adobe InDesign CS6[457]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.

6/6/14 8:14:30.670 AM Adobe InDesign CS6[457]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.

6/6/14 8:14:30.676 AM Adobe InDesign CS6[457]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.

6/6/14 8:14:38.029 AM Adobe InDesign CS6[457]: CoreText performance note: Client called CTFontCreateWithName() using name "System Font Regular" and got font with PostScript name ".LucidaGrandeUI". For best performance, only use PostScript names when calling this API.

6/6/14 8:24:05.643 AM PluginProcess[480]: Error loading /Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: dlopen(/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea, 262): no suitable image found. Did find:

/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: no matching architecture in universal wrapper

6/6/14 8:24:05.643 AM PluginProcess[480]: Cannot find function pointer iTeaHAL for factory 666438A7-7C20-4274-91D4-A7B71A71A40F in CFBundle/CFPlugIn 0x7f8d91d053e0 </Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin> (bundle, not loaded)

6/6/14 8:24:15.593 AM xpcproxy[482]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

6/6/14 8:28:03.825 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

6/6/14 8:28:05.609 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 2.78 seconds (server forcibly re-enabled them after 1.00 seconds)

6/6/14 8:28:13.520 AM com.apple.IconServicesAgent[215]: main Failed to composit image for binding VariantBinding [0x20b] flags: 0x8 binding: FileInfoBinding [0x111] - extension: jpg, UTI: public.jpeg, fileType: ????.

6/6/14 8:28:13.613 AM quicklookd[486]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1

6/6/14 8:28:13.742 AM com.apple.IconServicesAgent[215]: main Failed to composit image for binding VariantBinding [0x20d] flags: 0x8 binding: FileInfoBinding [0x3f3] - extension: tiff, UTI: public.tiff, fileType: ????.

6/6/14 8:28:13.742 AM quicklookd[486]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: tiff, UTI: public.tiff, fileType: ???? request size:16 scale: 1

6/6/14 8:28:14.493 AM com.apple.IconServicesAgent[215]: main Failed to composit image for binding VariantBinding [0x20f] flags: 0x8 binding: FileInfoBinding [0x113] - extension: ai, UTI: com.adobe.illustrator.ai-image, fileType: PDF .

6/6/14 8:28:14.494 AM quicklookd[486]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: ai, UTI: com.adobe.illustrator.ai-image, fileType: PDF request size:16 scale: 1

6/6/14 8:29:02.178 AM System Events[524]: .sdef warning for type 'text | missing value | any' attribute 'uniqueID' of class 'XML element' in suite 'XML Suite': AppleScript ID references may not work for this property because its type is not NSNumber- or NSString-derived.

6/6/14 8:30:20.495 AM Console[555]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

6/6/14 8:30:23.066 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

6/6/14 8:30:23.756 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.69 seconds (server forcibly re-enabled them after 1.00 seconds)

Does anyone see anything?

Reply

Answer 5

Linc Davis

Level 10

209,739 points

Jun 6, 2014 7:49 AM in response to slim05

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "syntax error," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 6

slim05 Author

Level 1

0 points

Jun 6, 2014 10:05 AM in response to Linc Davis

Thanks Linc!!

Here are the results:

Start time: 12:53:43 06/06/14

Model Identifier: MacBookPro6,2

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Diagnostic reports

2014-05-10 steam crash

2014-05-14 CrashPlan menu bar crash

2014-05-22 CrashPlan menu bar crash

2014-05-31 CrashPlan menu bar crash

2014-06-03 CrashPlan menu bar crash

2014-06-04 Adobe Photoshop CS6 crash

2014-06-04 CrashPlan menu bar crash

2014-06-06 Google Earth crash

2014-06-06 Plex Media Server crash

2014-06-06 PluginProcess crash

2014-06-06 Security Camera crash

Log

Jun 5 15:55:12 Sound assertion in IOHDACodecDevice at line 144

Jun 5 15:55:12 Sound assertion in AppleHDANode at line 290

Jun 5 15:55:12 Sound assertion in AppleHDACodecGeneric at line 1338

Jun 5 15:55:12 Sound assertion in AppleHDADriver at line 3423

Jun 5 15:55:12 Sound assertion in AppleHDADriver at line 3336

Jun 5 15:55:13 Sound assertion - Command/Response TIMED OUT and ( kRequestStateMatch == fCodecRequest->state = 2 ), fCodecRequest->command->codec: 0xffffff8016bf0500, fCodecRequest->command->verb: 0x1F0500, fPoweredDown: 1, fAppleGraphicsControllerPoweredOn: 0

Jun 5 15:55:13 Sound assertion in AppleHDAController at line 5540

Jun 5 15:55:13 Sound assertion in AppleHDAController at line 5541

Jun 5 15:55:13 Sound assertion in IOHDACodecDevice at line 144

Jun 5 15:55:13 Sound assertion in AppleHDANode at line 290

Jun 5 15:55:13 Sound assertion in AppleHDACodecGeneric at line 1338

Jun 5 15:55:13 Sound assertion in AppleHDADriver at line 3423

Jun 5 15:55:13 Sound assertion in AppleHDADriver at line 3336

Jun 6 03:33:11 process AAM Updates Noti[459] caught causing excessive wakeups. Observed wakeups rate (per sec): 3982; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45087

Jun 6 07:56:40 PM notification timeout (pid 398, Spotify)

Jun 6 07:56:40 PM notification timeout (pid 409, Spotify Helper)

Jun 6 07:56:40 PM notification timeout (pid 408, Spotify Helper)

Jun 6 07:56:40 PM notification timeout (pid 410, Spotify Helper)

Jun 6 07:56:40 PM notification timeout (pid 412, Spotify Helper)

Jun 6 07:56:40 PM notification timeout (pid 417, Spotify Helper E)

Jun 6 11:03:53 PM notification timeout (pid 398, Spotify)

Jun 6 11:03:53 PM notification timeout (pid 409, Spotify Helper)

Jun 6 11:03:53 PM notification timeout (pid 410, Spotify Helper)

Jun 6 11:03:53 PM notification timeout (pid 412, Spotify Helper)

Jun 6 11:03:53 PM notification timeout (pid 425, Spotify Helper)

I/O per process: CrashPlanServic (UID 0) is using 5 MB/s

kexts

com.squirrels.driver.AirParrotSpeakers (1.7)

Daemons

com.memeo.WDMemeod

com.google.keystone.daemon

com.fitbit.fitbitd

com.crashplan.engine

com.barebones.authd

com.adobe.SwitchBoard

com.adobe.fpsaud

Agents

com.spotify.webhelper

com.google.keystone.system.agent

com.divx.update.agent

com.divx.dms.agent

com.adobe.CS5ServiceManager

com.adobe.CS4ServiceManager

com.plexapp.mediaserver

com.nchsoftware.inventoria.agent

com.divx.agent.postinstall

launchd

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.CS4ServiceManager.plist

(com.adobe.CS4ServiceManager)

/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

(com.adobe.CS5ServiceManager)

/Library/LaunchAgents/com.divx.dms.agent.plist

(com.divx.dms.agent)

/Library/LaunchAgents/com.divx.update.agent.plist

(com.divx.update.agent)

/Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.system.agent)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.adobe.SwitchBoard.plist

(com.adobe.SwitchBoard)

/Library/LaunchDaemons/com.barebones.authd.plist

(com.barebones.authd)

/Library/LaunchDaemons/com.crashplan.engine.plist

(com.crashplan.engine)

/Library/LaunchDaemons/com.fitbit.fitbitd.plist

(com.fitbit.fitbitd)

/Library/LaunchDaemons/com.google.keystone.daemon.plist

(com.google.keystone.daemon)

/Library/LaunchDaemons/com.memeo.WDMemeod.plist

(com.memeo.WDMemeod)

/Library/LaunchDaemons/com.realvnc.VNCServerd.plist

(com.realvnc.VNCServerd)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)

Library/LaunchAgents/com.divx.agent.postinstall.plist

(com.divx.agent.postinstall)

Library/LaunchAgents/com.nchsoftware.inventoria.agent.plist

(com.nchsoftware.inventoria.agent)

Library/LaunchAgents/com.plexapp.mediaserver.plist

(com.plexapp.mediaserver)

Library/LaunchAgents/com.spotify.webhelper.plist

(com.spotify.webhelper)

Startup items

/Library/StartupItems/Qmaster/Qmaster

/Library/StartupItems/Qmaster/StartupParameters.plist

/Library/StartupItems/VNCServer/StartupParameters.plist

/Library/StartupItems/VNCServer/VNCServer

Bundles

/System/Library/Extensions/AirParrotDriver.kext

(com.squirrels.driver.AirParrotSpeakers)

/System/Library/Extensions/Belcarra.USBLAN_netpart.kext

(com.Belcarra.iokit.USBLAN_netpart)

/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext

(com.Belcarra.iokit.USBLAN_usbpart)

/System/Library/Extensions/BJUSBMP.kext

(jp.co.canon.bj.kext.BJUSBMP)

/System/Library/Extensions/CNQL1208_ClassicNotSeize.kext

(jp.co.canon.iokit.CNQL1208_ClassicNotSeize)

/System/Library/Extensions/EskapeUSB.kext

(com.eskapelabs.iokit.EskapeUSB)

/System/Library/Extensions/EskapeUSB.kext/Contents/Resources

(com.eskapelabs.iokit.EskapeUSB)

/System/Library/Extensions/MissingSyncWM.kext

(com.markspace.driver.RemoteNDIS)

/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext

(com.RemoteControl.USBLAN.usbpart)

/System/Library/Extensions/RoxioBluRaySupport.kext

(com.roxio.BluRaySupport)

/System/Library/Extensions/SiLabsUSBDriver.kext

(com.silabs.driver.CP210xVCPDriver)

/Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

/Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

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Font issues: 50

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Answer 7

Linc Davis

Level 10

209,739 points

Jun 6, 2014 11:39 AM in response to slim05

A.

Inactivate or remove "CrashPlan" and see whether there's an improvement.

B.

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities ▹ Terminal

from the menu bar. A Terminal window will open. In that window, type this:

res

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

 ▹ Restart

from the menu bar.

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