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iTunes can't find my music

I just upgraded to iTunes 11.2.2 (3) and iTunes can't find my music.


Any suggestions welcome.


iMac running OS 10.6.8

Mac OS X (10.6.8)

Posted on Jun 5, 2014 1:13 PM

Reply
11 replies

Jun 5, 2014 4:02 PM in response to Limnos

Well, my Maxtor One Touch harddrive seems to have gone south somehow.


It says of its 640GB capacity, 503 GB are free. It's directory shows a grayed-out folder named ".trashes" that has a little smart folder plus sign and zero contents. I don't this te 137 missing GBs on this doisc is big enough to hold my iTunes files.


Is it possible to get my purchased tunes resored at the iTunes store?

Jun 5, 2014 4:47 PM in response to Robert Elston

I djust ran disc utility on the HD. First verify:


Verifying volume “OneTouch 4”

Error: This disk needs to be repaired. Click Repair Disk.


Oooppps! Then repair:


Verify and Repair volume “OneTouch 4”

Error: Could not unmount disk


Ooppsie! Seem to be screwed! Lucky me, I have most of the CDs. Of course it will take hours and hours to download them.


But there was also some self-recorded stuff I may not have copies of on my lap top. 😟

Jun 5, 2014 7:10 PM in response to Robert Elston

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "You always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store," (http://support.apple.com/kb/ht2519).


Additional tip at https://discussions.apple.com/thread/5680301?answerId=24176756022#24176756022


On the unmountable disk, make sure anything using the disk is closed. Sporlight may also be holding things up if it is trying to index it.

Jun 6, 2014 8:21 AM in response to Robert Elston

It depends upon what exactly you keep on the drive (by the way, it helps to specifically state this when positng in this forum). If your entire iTunes folder with library files you can copy to another drive then start iTunes with the option key held down and guide it to the new library file location. If only media there's various answers (which is why it is a pain to have to type all this in without knowing how you have things set up). You can copy the media folder to the new drive, then rename the drive exactly the same name as the previous one. Or you can move the media folder, start iTunes which will then complain about broken links. Try to play a file; find the file on the new drive when iTunes asks, then let iTunes find others when it asks. The best way would be to attach both drives, then in advanced preferences set the new drive as the media location and organize the files to the new drive.

Jun 6, 2014 9:31 AM in response to Robert Elston

Sorry to be an annoying clueless newb, because since I didn't know what I was supposed to post, I couldn't do it. Nevertheless.....


My iTunes library files are on my internal HD, apparenty along with some media files. The "music" folder in this list contains one of my Garage Band songs. The vast number of media files are on the OneTouch.


User uploaded file

Jun 6, 2014 10:35 AM in response to Robert Elston

What I am not seeing in your list is the all-critical "iTunes Library.itl" file. The ones in previous libraries you can ignore, they are saved whenever you update iTunes. A .xml file is there. The .xml is created alongisde the .itl. iTunes doesn't use it but makes it for other applications to use. I can't tell if it is your current version or not (check date modified for a hint) but if it is then where's the .itl?


Possible scenarios:


1) You have lost the .itl file completely. In that case iTunes would be complaing about not finding a library file when you try opening iTunes.


2) What you're looking at is some older version of your iTunes folder and the current one is hiding somewhere. Do a Spotlight search for "iTunes Library.itl" or just see if you have another iTunes folder somewhere.

Jun 6, 2014 12:53 PM in response to Robert Elston

Then I already gave you your answer in a previous post.


By the way:


What are the iTunes library files? - http://support.apple.com/kb/HT1660


More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management


What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html


Where are my iTunes files located? - http://support.apple.com/kb/ht1391


iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847


Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/thread/2741246?answerId=13025536022#13025536022 and https://discussions.apple.com/thread/3700206?answerId=17457605022#17457605022

iTunes can't find my music

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