Over the last 4 or 5 days, I get this message every time I open iTunes. I'm not sure what network this error message is talking about. Any ideas?
Hello FredJay,
Thank you for contacting Apple Support Communities.
iTunes Match needs a network connection to work, either Wi-Fi, cellular or wired. See the following:
Make sure you have an active Internet connection
Be sure your computer or device has an active Internet connection by loading a webpage using Safari or another web browser.
On an iOS device with cellular support, if you are not on a Wi-Fi network, try enabling 3G cellular data1 for iTunes Match.
- For iOS 6, tap Settings > iTunes & App Stores > Use Cellular Data > On
- For iOS 5.1.1 or earlier, tap Settings > iTunes & App Store > Use Cellular Data > On
1Fees may be associated with downloading over cellular networks; contact your wireless carrier for details.
From:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Regards,
Jeff D.
Hello,
I have the same problem for 3 or 4 days, I can not finish upload my songs and it annoys me a lot !
It's in french sorry... (It is impossible to respond to your request at the itunes store. It is impossible to establish the network connection.)
But I am truly connected.
Thank you
I'm having the exact same problem. Either the match process hangs nearing completion, or I get that same message. I have a rock-solid WiFi connection to an Airport Extreme router in close proximity, and a 50+mbps connection from my ISP. This has been happening a lot over the last week. I have had no other problems with network/download/upload speed. Seems like an issue with iTunes match.
**Edited to correct typos.**
To: JeffD55
I have a strong internet connection for everything else. It's just iTunes Match that seems to be giving me trouble.
Hi,
This is probably related to the ongoing issues with Itunes match. There are a few threads relating to this issue with match.
Jim
I had the same problem, and turned off all my google chrome extensions then it started to work fine
In particular I was using a isp-proxy extension called Zen Mate that seemed to be causing an issue - I disabled it and itunes Match started to work again
I Have the same error on my PC, no internet problem just iTunes Match, only the first time worked when I signed up, get it together Apple, I expect to get my money's worth.
Why do I continually get the error message "iTunes Match could not be updated because you were disconnected from the network during processing"? What network?
