yahoo mail inbox faded out and not responding, other mail accounts ok

I have two mail accounts on my iphone 4s, one is a Sky / Yahoo (UK) account. This has started to freeze up while the other is fine. I can unfreeze it by switching the iphone on and off. Is there something I can do so it stays unfrozen?


It might be my imagination but this is worse if the signal / wifi is weak, as if an email gets stuck halfway and stalls the account.


Thanks for any help

iPhone 4S, iOS 7.1.1

Posted on Jun 7, 2014 7:00 AM

Reply
1 reply

Jun 9, 2014 11:47 AM in response to Easyrider000

Hello Easyrider000,


It sounds like you have a Mail account that is not functioning correctly until you restart the phone. I would remove the account from your Settings, and re add it with this article:


iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899


Delete the affected email account from your device.

  • Tap Settings > Mail, Contacts, Calendars.
  • Choose the affected email account, then tap Delete Account.
  • Add your account again.


Thank you for using Apple Support Communities.

All the very best,

Sterling

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yahoo mail inbox faded out and not responding, other mail accounts ok

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