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how to fix a ipod 3rd gen error 1 message

i recent got a ipod touch 3rd generation, i think. and im having trouble restoring it.

when it powers on it will show the apple logo then the cord and itunes logo.

when i plug in the ipod it says that the ipod is in recovery mode and needs to be restored.

when it begins to restore the ipod a error message pops up and says that it cant restore due to an

unknown error. (1) can anyone help me our?

iPod touch, error message 1

Posted on Jun 7, 2014 9:54 AM

Reply
1 reply

Jun 9, 2014 7:25 AM in response to nikkostoehr

Hey nikkostoehr,


Thanks for using Apple Support Communities.


Since you are having an issue with restoring an iPod Touch, This article coveres the error message you are receiving.


Resolve specific iTunes update and restore errors

http://support.apple.com/kb/ts3694#1


Check for hardware issues

Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."



Have a nice day,

Mario

how to fix a ipod 3rd gen error 1 message

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