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Apple TV remote malfunctioning

Sometimes it will work, but a lot of the time I will press and press, especially the pause/stop button, and it just doesn't register. I checked the battery, and it seems to be fine. What can I do? Recently updated the software or firmware, not sure which.

iMac, OS X Mountain Lion (10.8.5)

Posted on Jun 7, 2014 11:22 AM

Reply
1 reply

Jun 9, 2014 1:10 PM in response to Hazel Greenberg

Hello, Hazel Greenberg.


Thank you for visiting Apple Support Communities.


Here are the best two articles to go through when experiencing issues with your Apple Remote and Apple TV.


Apple TV (2nd and 3rd generation): Resolve issues with Apple Remote

http://support.apple.com/kb/TS5157


Troubleshooting the Apple Remote

http://support.apple.com/kb/ht1722


Cheers,


Jason H.

Apple TV remote malfunctioning

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