1 Reply Latest reply: Jun 9, 2014 7:00 AM by Brett L
bsiria Level 1 Level 1 (0 points)

why won't the full song play? It plays the first 11 seconds on EVERY device then skips to the next song. It's Personal Jesus by Depeche Mode

  • Brett L Community Specialists Community Specialists (4,010 points)

    Hi bsiria,

     

    If you are having an issue with one or more songs not playing completely, you may want to troubleshoot this by using the steps in this arcticle -

     

    Songs in iTunes may not play back completely

    http://support.apple.com/kb/TS4357

     

    Specifically -

    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:

    1. Delete the purchased song that is exhibiting the problem from your iTunes library.
    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
    3. Download your previously purchased song from this list.

    Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L