Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iTunes keeps crashing right after very quickly after I open it.

I uninstalled and reinstalled the program, but same issue! What can I do?

iPhone 5c, Windows 7

Posted on Jun 7, 2014 5:36 PM

Reply
Question marked as Best reply

Posted on Jun 8, 2014 5:58 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Storeand turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.


tt2

3 replies
Question marked as Best reply

Jun 8, 2014 5:58 AM in response to cgroom88

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Storeand turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.


tt2

My iTunes keeps crashing right after very quickly after I open it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.