Q: All my music has disappeared even though it was all there last week. Most songs show an exclamation mark next to them. How do I fi ... All my music has disappeared even though it was all there last week. Most songs show an exclamation mark next to them. How do I fix this? Or is there a way that I can restore my iTunes back to how it was? more
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Helpful answers
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Jun 7, 2014 8:00 PM in response to israel21by diesel vdub,The ! indicates the files are not where iTunes expects them to be.
Are the files still physically on the computer?
Were they possibly moved? If so, put them back where there were initially.
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Jun 7, 2014 8:08 PM in response to diesel vdubby israel21,nothings been touched as they played fine last week ? where do i look IF they have been moved though? theres literally thousands of songs that played fine and now arent there.
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Jun 7, 2014 8:16 PM in response to israel21by diesel vdub,The fact they played fine last week means nothing.
Look on the computer using Windows Explorer in the location where the files are supposed to be.
About the iTunes library files
Your iTunes library files track the media you add to iTunes, how you've organized it, and other information such as playlists. By default, these two files are in your iTunes folder:
- Mac OS X: /Users/username/Music/iTunes/
- Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
- Windows Vista: C:\Users\username\Music\iTunes\
- Windows 7: C:\Users\username\My Music\iTunes\
- Windows 8: C:\Users\username\My Music\iTunes\
About the iTunes Media folder
Note: You may have an iTunes Music folder instead of an iTunes Media folder.
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Jun 7, 2014 8:52 PM in response to diesel vdubby israel21,will I have to move all music manually? is there a faster way of doing this because i cannot find playlists
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Jun 7, 2014 8:56 PM in response to diesel vdubby israel21,The music missing is downloaded music. If thats any help
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Jun 8, 2014 5:46 AM in response to israel21by diesel vdub,If the content has been moved, then yes, it will need to be moved back.
If it has been deleted, it will either need to be restored from the backup or downloaded again.