super drive compatibility

Question

Level 1

4 points

super drive compatibility

Just purchased an Apple external usb dvd drive from the apple store.
it works well with imac 27" latest generation and macbook air 13" retina. But...not compatible with any other apple laptop around us including a macbook air 11" 2011 and a macbook pro 17" 2012.

All are running the latest version of macos x mavericks.

Internet says it is not compatible. Apple says nothing (no mention of compatibility issues in the online apple store requirement tab).

Any solutions ?

Apple : Is the growing number of issues orchestrated or you are just not paying attention ?

SL

MacBook Pro, OS X Mavericks (10.9.3), 17" late 2011

Posted on Jun 7, 2014 10:17 PM

Reply

Answer 1

brenden dv

Community Specialist

Jun 10, 2014 12:44 PM in response to StLamb

Hi Apple USB SuperDrive,

I apologize if there was any confusion as to the compatibility of the Apple USB SuperDrive. For more information on specifically which machines it is compatible with, you may find the following article helpful:

Mac computers: Apple USB SuperDrive and MacBook Air SuperDrive compatibility

http://support.apple.com/kb/HT5630

Also, from the Apple Online Store:

System Requirements

Compatible with the following computers:

MacBook Pro with Retina display

MacBook Air

iMac (late 2012) and later

Mac mini (late 2009) and later

Mac Pro (late 2013)

Apple USB SuperDrive - Apple Store (U.S.)

http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive

Regards,

- Brenden

Reply

Answer 2

StLamb Author

Level 1

4 points

Jun 11, 2014 7:53 PM in response to brenden dv

Dear Brenden,

First of all, not that my name is not "Apple USB SuperDrive"...

Basically, Apple store are not to be trusted anymore...is it what Brenden is saying ?

Here is a usefull link I found :

http://forums.macg.co/mac-os-x/mac-fin-2012-superdrive-usb-apple-1218580.html#po st12481152

It tells how to make the Superdrive functions with any Mac....

It worked for me.

Stephane

Reply

Answer 3

brenden dv

Community Specialist

Jun 12, 2014 6:05 AM in response to StLamb

Hi Stephane,

I apologize for misaddressing that reply (purely a mistake on my part, due to a copy & paste error), but I'm glad to hear that your drive is now working for you.

Kind Regards,

- Brenden

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