NaughtyDaaada
Level 1 (0 points)

Q: Another slow MacBook Pro. PLEASE HELP.

I have a Macbook pro 2010. It is slow.

 

 

I did an Etrecheck and pasted something that was in another forum into my Terminal.

 

 

This is my Etrecheck

 

 

Hardware Information:

          MacBook Pro (15-inch, Mid 2010)

          MacBook Pro - model: MacBookPro6,2

          1 2.66 GHz Intel Core i7 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics - VRAM: 288 MB

          NVIDIA GeForce GT 330M - VRAM: 512 MB

 

System Software:

          OS X 10.9.3 (13D65) - Uptime: 2 days 22:34:8

 

Disk Information:

          ST9500325ASG disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    Untitled (disk0s2) / [Startup]: 499.25 GB (67.47 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-898 

 

USB Information:

          Apple Inc. Apple Internal Keyboard / Trackpad

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

          Apple Internal Memory Card Reader

          Apple Inc. Built-in iSight

          Apple Computer, Inc. IR Receiver

 

Gatekeeper:

          Mac App Store and identified developers

 

Kernel Extensions:

          [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support

          [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support

 

Problem System Launch Daemons:

          [failed] com.apple.wdhelper.plist

 

Launch Daemons:

          [loaded] com.adobe.fpsaud.plist Support

          [running] com.sophos.autoupdate.plist Support

          [running] com.sophos.configuration.plist Support

          [running] com.sophos.intercheck.plist Support

          [running] com.sophos.notification.plist Support

          [running] com.sophos.scan.plist Support

          [running] com.sophos.sxld.plist Support

          [running] com.sophos.webd.plist Support

 

Launch Agents:

          [running] com.sophos.uiserver.plist Support

 

User Launch Agents:

          [loaded] com.google.keystone.agent.plist Support

          [loaded] com.valvesoftware.steamclean.plist Support

 

User Login Items:

          iTunesHelper

          Steam

          NIHardwareAgent

 

Internet Plug-ins:

          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

          iPhotoPhotocast: Version: 7.0

          QuickTime Plugin: Version: 7.7.3

          Default Browser: Version: 537 - SDK 10.9

 

Safari Extensions:

          AdBlock: Version: 2.6.37

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 2.0 - SDK 10.9

          AppleAVBAudio: Version: 203.2 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

3rd Party Preference Panes:

          Flash Player  Support

 

Time Machine:

          Skip System Files: NO

          Auto backup: YES

          Volumes being backed up:

          Destinations:

                    Seagate Backup Plus Drive [Local] (Last used)

                    Total size: 931.19 GB

                    Total number of backups: 1

                    Oldest backup: 2014-05-18 03:30:29 +0000

                    Last backup: 2014-05-18 03:30:29 +0000

                    Size of backup disk: Excellent

                              Backup size 931.19 GB > (Disk size 0 B X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

              25%          InterCheck

               8%          Google Chrome

               8%          repair_packages

               4%          WindowServer

               3%          uTorrent

 

Top Processes by Memory:

          92 MB          repair_packages

          63 MB          InterCheck

          58 MB          Google Chrome

          41 MB          Google Chrome Helper

          30 MB          iPhoto

 

Virtual Memory Information:

          21 MB          Free RAM

          636 MB          Active RAM

          625 MB          Inactive RAM

          941 MB          Wired RAM

          17.68 GB          Page-ins

          2.06 GB          Page-outs

 

 

 

 

 

I typed this into the Terminal 

syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef

 

and this was the result.

 

Jun  5 20:57:37 Maxwells-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [195] disabling system-wide I/O Throttling

Jun  5 22:37:06 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 20698

Jun  8 18:44:56 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 193843

Jun  8 19:19:42 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 195383

 

 

 

Thank you to all the helpful and knowledgable people out there. We would all be lost and have broken computer screens without you.

MacBook Pro, OS X Mavericks (10.9.3)

Posted on Jun 8, 2014 1:09 AM

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NaughtyDaaada

Q: Another slow MacBook Pro. PLEASE HELP.

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  • Helpful answers

Page 1 Next

  • by MadMacs0,

    MadMacs0 MadMacs0 Jun 8, 2014 1:26 AM in response to NaughtyDaaada
    Level 5 (4,801 points)
    Jun 8, 2014 1:26 AM in response to NaughtyDaaada

    This one is easy.

     

    Launching Sophos

    Open the Preferences

    Click on the padlock and use your admin password to unlock it.

    In the On Access pane click the "Stop Scanning" button.

    In Web Protection pane, General tab, turn both protections "OFF"

     

    If that takes care of it you should re-evaluate whether you need this type of protection or not. Slowdowns is the price you pay.

     

    I see you are using uTorrent, which may be why you think you need additional A-V protection. Most of the BitTorrent world is run by cyber-criminals, so it's best to just stay out of it and not expose yourself to that threat.

     

    I can't comment on the results of that Terminal command as I have no idea what it's suppose to reveal.

  • by NaughtyDaaada,

    NaughtyDaaada NaughtyDaaada Jun 8, 2014 1:32 AM in response to MadMacs0
    Level 1 (0 points)
    Jun 8, 2014 1:32 AM in response to MadMacs0

    Thanks so much for the quick rep

     

    I have followed your advice.

     

    I will report back in 24 hours with weather it has been a success or not.

     

    Thanks.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 8, 2014 1:40 AM in response to NaughtyDaaada
    Level 6 (10,536 points)
    Mac OS X
    Jun 8, 2014 1:40 AM in response to NaughtyDaaada

    - You seem to have need for more Ram.

    - There is software that should not be there and must be uninstalled.

    - But let us first ask to make a screen grab of the battery info: start SystemInformation (in Utilities), click "Power" in the left panel, and make a screen tab of the information after 'Charge Information:' and after Health Information:'

    - then in DiskUtility (in Utilities) do 'verify disk ' on the startdisk: what does it find?

    - Uninstall the Sophos software.

    Uninstall WesternDigital software (if still there).

    Uninstall uTorrent and do not use it anymore (it broadcasts information about you and your mac).

    Uninstall Steam (valvesoftware), you can reinstall the latest version if you really can not do without it. Take it out of the SystemPrefences->Users&Groups->LoginItems tab (with the minus sign underneath).

    Take the NiHardwareAgent out og the LoginItems too.

    Uninstall Chrome (unsecure and leaky), if you do not want to use Safari, take Firefox or Opera as fast browser.

    -Restart

    - Post the answers. Use the mac for a day or so and post a new etrecheck list.

  • by MadMacs0,

    MadMacs0 MadMacs0 Jun 8, 2014 1:45 AM in response to Lexiepex
    Level 5 (4,801 points)
    Jun 8, 2014 1:45 AM in response to Lexiepex

    LexSchellings wrote:

     

    Uninstall WesternDigital software (if still there).

    That one is actually part of OS X that Apple installs since it uses WD drives in some Macs (including my iMac). The OP's fails because the boot drive is a Seagate. Admittedly it isn't needed, but will be replaced by the next OS X update and may be needed if the OP ever uses a WD drive in the future.

  • by NaughtyDaaada,

    NaughtyDaaada NaughtyDaaada Jun 8, 2014 2:33 AM in response to NaughtyDaaada
    Level 1 (0 points)
    Jun 8, 2014 2:33 AM in response to NaughtyDaaada

    Thanks for all your help it's really appreciated.

     

    I followed your instructions.

     

    The disk verification result stated 'The volume untitled appears to be ok'

     

    Should i do a disk permissions check?


    I will report back in 24 hours with a Etre check. Thanks guys/gals

  • by NaughtyDaaada,

    NaughtyDaaada NaughtyDaaada Jun 8, 2014 2:39 AM in response to NaughtyDaaada
    Level 1 (0 points)
    Jun 8, 2014 2:39 AM in response to NaughtyDaaada

    oh and you wanted these

     

     

    Screen Shot 2014-06-08 at 9.13.04 pm.png

  • by NaughtyDaaada,

    NaughtyDaaada NaughtyDaaada Jun 8, 2014 2:54 AM in response to Lexiepex
    Level 1 (0 points)
    Jun 8, 2014 2:54 AM in response to Lexiepex

    Thank you so much... my computer is already running much faster.

  • by MadMacs0,

    MadMacs0 MadMacs0 Jun 8, 2014 6:54 AM in response to NaughtyDaaada
    Level 5 (4,801 points)
    Jun 8, 2014 6:54 AM in response to NaughtyDaaada

    NaughtyDaaada wrote:

     

    Should i do a disk permissions check?

    Won't hurt, but you can do that any time.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 8, 2014 8:29 AM in response to NaughtyDaaada
    Level 6 (10,536 points)
    Mac OS X
    Jun 8, 2014 8:29 AM in response to NaughtyDaaada

    So the disk seems OK, the battery still OK, but "aged".

    Issues maybe caused by some software now removed. Maybe you run a while (say a day) with the software you normally use, and then make a etrecheck list again.

    @Mad: this mac is without wd disk so it may go: not all the cleaning is really necessary,  but I would like to have gone also software that, although not really bad, does not contribute something.

    Lex

  • by MadMacs0,

    MadMacs0 MadMacs0 Jun 8, 2014 11:11 AM in response to Lexiepex
    Level 5 (4,801 points)
    Jun 8, 2014 11:11 AM in response to Lexiepex

    LexSchellings wrote:

     

    @Mad: this mac is without wd disk so it may go: not all the cleaning is really necessary,  but I would like to have gone also software that, although not really bad, does not contribute something.

    Just that yesterday you were dead set against removing something that is a valid component of OS X, as am I.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 9, 2014 12:27 AM in response to MadMacs0
    Level 6 (10,536 points)
    Mac OS X
    Jun 9, 2014 12:27 AM in response to MadMacs0

    @madmacs: I was not critisizing. I could not see whether WD software was installed and uninstalled, or whether there only was the helper file. Thus I said uninstall WD software (If still there). The helper file is harmless I said, but it may go.

    Waiting for the new list to see how the page-outs figure is now. Ram may be needed.

    Lex

  • by NaughtyDaaada,

    NaughtyDaaada NaughtyDaaada Jun 9, 2014 1:33 PM in response to Lexiepex
    Level 1 (0 points)
    Jun 9, 2014 1:33 PM in response to Lexiepex

    Hey All,

     

    I just did another EtreCheck.

     

     

    these are the results.

     

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.66 GHz Intel Core i7 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 512 MB

     

    System Software:

              OS X 10.9.3 (13D65) - Uptime: 1 day 10:39:56

     

    Disk Information:

              ST9500325ASG disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Untitled (disk0s2) / [Startup]: 499.25 GB (65.07 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

              Apple Inc. Apple Internal Keyboard / Trackpad

              Apple Internal Memory Card Reader

              Apple Inc. Built-in iSight

              Apple Computer, Inc. IR Receiver

     

    Gatekeeper:

              Mac App Store and identified developers

     

    Kernel Extensions:

              [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support

              [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist Support

              [running] com.sophos.autoupdate.plist Support

              [running] com.sophos.configuration.plist Support

              [running] com.sophos.intercheck.plist Support

              [running] com.sophos.notification.plist Support

              [running] com.sophos.scan.plist Support

              [running] com.sophos.sxld.plist Support

              [running] com.sophos.webd.plist Support

     

    Launch Agents:

              [running] com.sophos.uiserver.plist Support

     

    User Login Items:

              iTunesHelper

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

              iPhotoPhotocast: Version: 7.0

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Safari Extensions:

              AdBlock: Version: 2.6.37

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  Support

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

              Destinations:

                        Seagate Backup Plus Drive [Local] (Last used)

                        Total size: 931.19 GB

                        Total number of backups: 1

                        Oldest backup: 2014-05-18 03:30:29 +0000

                        Last backup: 2014-05-18 03:30:29 +0000

                        Size of backup disk: Excellent

                                  Backup size 931.19 GB > (Disk size 0 B X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   4%          WindowServer

                   1%          SophosAutoUpdate

                   1%          SophosUIServer

                   1%          mds

                   1%          mds_stores

     

    Top Processes by Memory:

              137 MB          PluginProcess

              124 MB          iTunes

              97 MB          Safari

              57 MB          WindowServer

              41 MB          com.apple.WebKit.Networking

     

    Virtual Memory Information:

              19 MB          Free RAM

              881 MB          Active RAM

              868 MB          Inactive RAM

              823 MB          Wired RAM

              1.70 GB          Page-ins

              79 MB          Page-outs

     

     

     

    Thanks

  • by NaughtyDaaada,

    NaughtyDaaada NaughtyDaaada Jun 9, 2014 1:34 PM in response to NaughtyDaaada
    Level 1 (0 points)
    Jun 9, 2014 1:34 PM in response to NaughtyDaaada

    p.s. i thought i uninstalled sophos.. but it still shows in the top menu bar alongside the battery status and the airport thing.
    It also seems to show in the etrecheck?

  • by John Galt,

    John Galt John Galt Jun 9, 2014 1:45 PM in response to NaughtyDaaada
    Level 9 (50,524 points)
    Mac OS X
    Jun 9, 2014 1:45 PM in response to NaughtyDaaada

    Then Sophos remains installed.

     

    To uninstall it, be sure to follow its instructions. Never use any so-called "cleaners" or "zappers" to erase programs or anything else.

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