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iTunes help

I just added money on here but I forgo my security question and the email they want to send the rest questions to I don't remember, how can I fix this?

iPhone 4S, iOS 7.1.1

Posted on Jun 8, 2014 5:36 AM

Reply
1 reply

Jun 8, 2014 5:40 AM in response to Natasha0405

You won't be able to view your full rescue email address address (and/or change it) until you can answer your questions, you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps on this page to view your rescue email address for potential future use : http://support.apple.com/kb/HT5620

Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

iTunes help

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