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My Late 2012 Macbook Pro Retina fails to start up. Need a solution.

This morning I went to boot up my MB pro and it failed to boot; & would not power up despite being fully charged and after working flawlessly the evening before. Any Ideas?

MacBook Pro with Retina display, OS X Mavericks (10.9.3), 256GB SSD; 8GB Ram

Posted on Jun 8, 2014 7:47 AM

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Question marked as Best reply

Posted on Jun 10, 2014 12:50 PM

Hello there, blueeyes1905.


The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:


Troubleshooting: My computer won't turn on

http://support.apple.com/kb/TS1367


If your computer won't turn on, try each of these steps:

  1. Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
  2. If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
  3. Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
  4. If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
  5. Reset the SMC.
  6. If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
    Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

1 reply
Question marked as Best reply

Jun 10, 2014 12:50 PM in response to blueeyes1905

Hello there, blueeyes1905.


The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:


Troubleshooting: My computer won't turn on

http://support.apple.com/kb/TS1367


If your computer won't turn on, try each of these steps:

  1. Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
  2. If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
  3. Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
  4. If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
  5. Reset the SMC.
  6. If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
    Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

My Late 2012 Macbook Pro Retina fails to start up. Need a solution.

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