sync session failed to finish

If it's anything the same with my situation...the photos ARE in fact still there...(just not in albums). If you go to "Photos" which is all the way to the bottom left in the Photos App ( left of the "albums" icon ) you will find your photos I bet....

I am trying to sync my photos ONTO my iPhone though... To remove your photos you could always do a restore though - couldn't you?

my problem is to free up space in the iphone without loosing the photos. therefore I'm assuming that PC Mac photos and videos in the folders are there and no synch will move them, but to remove them from the iPhone I see that I have to perform a synch with no longer the folders synched. But anyway whatever synch I try to launch it always ends up with a failure in finishing synching

Yes, that's what I plan to do. However, beside the fact that one will have to repack the iphone will all the lost apps, my phone can't even be backed up anymore with iTune, after having tried many methods to add photos from my imac to my iphone...

No, but I haven't had time to do the restore, knowing that I will lose many apps that will need time to reorganize...And also being nervous that a restore will cause new unexpected problems, considering how amateurish Apple's iTune software is....

Two points:

1) I misunderstood you: You speak about "restore": Yes this needs a backup (unfortunately, none of my backups in 4 macs work).

2) My earlier comments were about "reset" the iPhone (≠ "restore" from a backup), namely, erasing everything that one added to the iPhone from the purchase day on. That doesn't need a backup.

When I have time I shall visit an Apple store with my MacBook (that has all the photos) and iPhone (that has photos up to one year ago), and confront them with the iTune problem.

Ok? You have totally confused me! Haha! I have done a complete restore from backup using iTunes already - It doesn't work - no. Did all of that & still got that error message "sync session failed to finish" when I tried to sync. Next I will do a restore then instead of restoring from a back up - I will use the function "set up as new iPhone". My question to you (because in your one message - I thought you did this) was when choosing this option - set up as new iPhone - I didn't know if it required a backup or not. Make any sense? 😃

I have an iPhone 8! Just got it last November! No I think Apple sometimes doesn’t have a friggin’ clue what they’re doing is more like it buddy! Anyway..good luck & if you need help with the process - let me know - J.

Did you reset to factory your iPhone?

I was so happy to have found (what I thought) would be the solution for me.

Unfortunately it didn't work and I'm back to square one again 😟

Its not working tried all the method

Thanks, but I do not use iCloud (always inactivated)

Thanks, but I do not use "Smart Albums" only "Albums"

actually sorry scrap that.... it worked once when i did that but now I am back to the same old problem... Apple sort it out!

obviously this doesn't work in getting stuff (photos) put ON devices...any ideas on doing that when you get the error "sync session failed to finish" ?

Hi - I have a question for you....if you do a "restore" then select "set up as new phone" or whatever that option is - do you still use a backup?