why can't i turn on iMessages on my 5s?

The imessage activation button will not move to the right to turn on. Facetime will not activate either. They are both working on my imac and ipad, but will not actuvate on my 5s phone.

iPhoto '11, OS X Mountain Lion (10.8.2)

Posted on Jun 9, 2014 8:45 AM

Reply
7 replies

Jun 10, 2014 10:51 AM in response to Sydney Thomas

I fixed it! I didn't have to remove the sim card. It worked after resetting network settings.

To resolve issues sending and receiving SMS, follow these steps

  1. Go to Settings and turn airplane mode off.
  2. Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.
  3. Restart your iPhone.
  4. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
  5. Remove your SIM card and insert it again.

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why can't i turn on iMessages on my 5s?

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