junk mail issues

Hello ,

Thanks for using Apple Support Communities.l

You can train Mail to stop thinking those messages are junk mail.

Filtering Junk Mail: Mail automatically detects junk mail messages (also called "spam") and visually identifies them by displaying them in brown text in your inbox. If Mail mistakenly marks something as "junk", you can click the Not Junk button to help train Mail. If a message isn't marked as "junk" but should be, click the Junk button to help train Mail to better identify junk messages.

Mac Basics: Mail (Mac OS X v10.6 and earlier)

http://support.apple.com/kb/HT2500

Take care,

Alex H.

Hi jpopnyc,

Just to make sure I'm on the same page, the email you are seeing is appearing in a tan or brown-ish color, notifying you it is Junk. You select the email from your inbox, and along the top bar of the message window there is no button for you to click on that says "Not Junk"?

If that is the case then due to the nature of your issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

Take care,

Alex H.