lately when ever I am printing something, my mac freezes and a message asking me to do a hard shut down. then when I reboot it the message appear that it was shut down improperly. Does anyone know why this is happening?
iMac (21.5-inch Mid 2010), OS X Mountain Lion (10.8.1)
I would try re-downloading the driver from my printer from the manufacturer's website, and re-installing it, and see if it changes anything 😮
Hi Bodyco,
Based on your description, it sounds like something is causing your Mac to experience a kernel panic. You may find the troubleshooting steps outlined in the following article helpful:
http://support.apple.com/kb/TS4636
Regards,
- Brenden
Imac requesting to hold power button down to shut down and restart
