I went to the adobe site to download it and when I clicked on the download button it took me to the download page for about 1 second before sending me back to the original flashplayer page. The original page says I may need to disable antivirus software in order to download the application. I don't know of any to disable. I've never had this kind of issue before. Has anyone else experienced this? What was your fix? Thanks.
MacBook Air
Zylon118,
you could try downloading the offline Flash Player installer, and running that locally to see if it installs without problems.
Just uninstall the AV software
It is not needed on the Mac
Allan where would i find the AV software?
Melo,
The link did not work.
I suggest you download and install EtreCheck from http://etresoft.com/etrecheck
Run EtreCheck and publish report here
That report will help us help you
Allan
EtreCheck version: 1.9.11 (43) - report generated June 9, 2014 at 9:44:16 PM EDT
Hardware Information:
MacBook Air (13-inch, Mid 2013)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 5000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:4:39
Disk Information:
APPLE SSD SD0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 250.14 GB (230.66 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
User Login Items:
iTunesHelper
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
Safari Extensions:
tapiture-safari: Version: 2.0.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% fontd
0% hidd
0% warmd
0% aosnotifyd
Top Processes by Memory:
180 MB com.apple.WebKit.WebContent
123 MB Safari
115 MB com.apple.IconServicesAgent
74 MB Numbers
57 MB Finder
Virtual Memory Information:
5.31 GB Free RAM
1.77 GB Active RAM
264 MB Inactive RAM
674 MB Wired RAM
284 MB Page-ins
0 B Page-outs
Well according to the report you don't have any AV software installed.
Is this the site where you are attempting to download from
http://www.adobe.com/support/flashplayer/downloads.html
If not, try this one and see if it works.
Only thing I can see from the report that I don;t like is that you have not configured backup. That is dangerous to run without having your data backed up.
I've tried downloading the most recent Flash and i get the anti virus message and i tried downloading virson 11.7 it takes me to the windows download.
The link I posted work for me without any problems at all.
What link are you using to download from?
I've tried the Flash 13, Flash 11.7 links, and the "get the latest verison" link also.
I either get " the applicion can not be found" or taken to the download page where the install button apperas for a mintue then changes to "Your antivirus software must allow you to install software."
Zylon118,
The link did not work.
I’ve just tried that link to the offline Flash Player installer on my MacBook Pro, and it downloads without problems for me.
I get " application not found"
Zylon118,
save the indented lines below in a text file, e.g. download.uu on your desktop:
begin-base64 755 download_flash_player
OgpjdXJsIC1vIH4vRGVza3RvcC9pbnN0YWxsX2ZsYXNoX3BsYXllcl9vc3guZG1nIGh0dHA6Ly9m
cGRvd25sb2FkLm1hY3JvbWVkaWEuY29tL2dldC9mbGFzaHBsYXllci9wZGMvMTMuMC4wLjIxNC9p
bnN0YWxsX2ZsYXNoX3BsYXllcl9vc3guZG1nCg==
====
After it’s been saved, open Terminal and run the following commands in the Terminal window:
cd ~/Desktop
uudecode download.uu
./download_flash_player
Do these commands let you download the offline Flash Player installer?
where do i terminal?
where do i find terminal?
Antivirus blocking adobe flash download
