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17 in Macbook Pro (mid 2010) unexpected shutdown

Without warning and for reasons I am unable to ascertain my notebook shuts down randomly and unexpectedly. I have searched every permutation of the description of the problem to no avail, so I'm asking on my own.


The battery was shot (487 cycles in almost 4 years) so I replaced it. (Location and schedule precluded having it done by Apple, I think that my degree in computer science and many years of running my own hardware business qualifies me to crack a case and deal with three screws and a plug.


-After replacing the battery I have reset the SMC and PRAM to no effect.

-iStat Pro shows all temps sub 70 degrees (of course, I can't check this at shutdown, so I don't know if there is a spike)

-Running 10.9.3


Here is the Hardware Overview:


Model Name: MacBook Pro

Model Identifier: MacBookPro6,1

Processor Name: Intel Core i5

Processor Speed: 2.53 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 8 GB

Processor Interconnect Speed: 4.8 GT/s

Boot ROM Version: MBP61.0057.B0F

SMC Version (system): 1.57f18

Serial Number (system): C0******C7C

Hardware UUID: 3A8B6447-1734-5200-9C11-313071E5D6E0

Sudden Motion Sensor:

State: Enabled



Any suggestions are welcome, I'm baffled and becoming frustrated.


<Edited by Host>

MacBook Pro (17-inch Mid 2010), OS X Mavericks (10.9.3), random shutdown

Posted on Jun 10, 2014 6:23 AM

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Question marked as Best reply

Posted on Jun 10, 2014 6:38 AM

If your MBP experienced kernel panics, log them and post them. They may offer a clue:


http://support.apple.com/kb/ts3742


http://support.apple.com/kb/ht2546


It is very easy to change an Apple MBP battery, having done that on occasion myself. However I am concerned that you have a third party battery installed. There have been many issues with such posted on these forums. Run an Apple Hardware Test:


http://support.apple.com/kb/ht1509


Also download and post EtreCheck. That may also develop some germane information:


http://www.etresoft.com/etrecheck


Ciao.

12 replies
Question marked as Best reply

Jun 10, 2014 6:38 AM in response to kitfromwilmington

If your MBP experienced kernel panics, log them and post them. They may offer a clue:


http://support.apple.com/kb/ts3742


http://support.apple.com/kb/ht2546


It is very easy to change an Apple MBP battery, having done that on occasion myself. However I am concerned that you have a third party battery installed. There have been many issues with such posted on these forums. Run an Apple Hardware Test:


http://support.apple.com/kb/ht1509


Also download and post EtreCheck. That may also develop some germane information:


http://www.etresoft.com/etrecheck


Ciao.

Jun 10, 2014 5:42 PM in response to OGELTHORPE

After digging out the install discs to run the Hardware Test (there has to be an easier way...) I discovered that I couldn't insert the DVD in to my superdrive. Since I used it a couple of weeks ago and there hasn't been any assault on my laptop I considered this extremely odd.


I removed the bottom of the chassis and took a look around, nothing obvious.


I placed the bottom in place and powered back up (no screws installed) and the superdrive worked without a hitch.


<LIGHTBULB>


I powered down, reinstalled the screws (just snug, not tight) and rebooted into the Hardware Test.


HWT reported all is well and after several hours I have not experienced a shutdown.


My best guess is that over-tightening the screws created some sort of glitch that resulted in the erratic behavior.

Jun 11, 2014 2:51 AM in response to kitfromwilmington

kitfromwilmington wrote:


My best guess is that over-tightening the screws created some sort of glitch that resulted in the erratic behavior.

I hope that you have solved your problem but my skeptical nature leads me to believe that there is still something else involved. I too have a 2010 17" MBP which I have opened on many occasions, thus I am famiar with the territory. I just have difficulty in accepting that less torque on the fasteners would have any impact on the operation of the MBP unless perhaps the bottom case was somewhat deformed.


At any rate, results count and trump any doubts so I wish you the best. 🙂


Ciao.

Jun 11, 2014 8:56 AM in response to OGELTHORPE

Your theory is correct.


But now I can replicate the problem reliably, even if I can't yet determine the cause.


Running on A/C power all is well.


If I unplug the power cord things run smoothly for a few minutes, then the screen goes black and the indicator on the front of the chassis activates. The only way that I have discovered to recover is a hard reboot. No amount of key-tickling or power-button pressing will awaken it. (But now I realize I haven't tried closing and opening the clamshell, so I'll do that next.) I've also set the battery power saving settings to never sleep (display or computer) in an effort to isolate the problem.


I've watched the temps and fan activity up to the point that it changes state and have not observed anything abnormal.

Jun 11, 2014 10:23 AM in response to kitfromwilmington

An error free AHT is not always definitive.


I suggest resetting the SMC and PRAM.


http://support.apple.com/kb/ht3964


http://support.apple.com/kb/ht1379


Start the MBP in Safe Mode:


http://support.apple.com/kb/ht1564


Any difference?


Open System Information>Power and post this. Make certain that the charger is connected:


User uploaded file



I have suspicions about your replacement battery. Lets see if there are any clues.


Ciao.

Jun 11, 2014 3:25 PM in response to OGELTHORPE

In safe mode (with the 65W charger, which is a replacement for the original that was damaged) Everything was normal. Removed from A/C and exercised the system for 18 minutes (including connecting and disconnecting power after the 15 minute mark) and all was well. Previously it would only run 1.5 minutes after disconnecting power.


I'm now connected with an 80W charger that I tracked down. Time to see what happens when I disconnect it.

17 in Macbook Pro (mid 2010) unexpected shutdown

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