iTunes 11.2.2.3 keeps crashing when I enter it

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.

Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.

tt2

Thank you! I personally do not use this option so turning off Show iTunes in the Cloud purchases is a workaround that I can live with.

I have window 7. I updated to the most recent update. As soon as I open itunes it freezes and I can only close it by using the task manager. I've gone through all the advise that has been given through the support pages and the info above. I've uninstalled and reinstalled several times, down to all the levels indicated. No luck. I've tried safe mode and using a new account. Thought that did it, but no.

This is absolutely rediculous. There must be a fix or method to change this. Help?!

See TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.

tt2

I've tried all the steps above and no joy. I turned off itunes match, which seems to have stopped itunes crashing within seconds of me opening the application, but when I try to sync my ipod it just hangs half way through transferring a file to my device.

I think it's time Apple issued another patch.

itunes is pretty much useless as it stands at the moment.

Clutching at straws, but try resetting sync services. See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert for details.

tt2

I just wanted to chime in that I am having the same problem. As soon as I updated iTunes 11.2.2.3 on my Windows 7 64-bit, it crashes right away with the message, "iTunes has stopped working." Very annoying. I usually ignore the update prompts for a while before I actually install them, so I regret installing this one when I did!

I unchecked "Show iTunes purchases in the cloud" under preferences and iTunes appears to be working now...